Library Assistant - Stanley A. Milner Library

City Of Edmonton; Edmonton; On-site; CAD 45,000 - 57,000; Part time

Job summary

Edmonton Public Library is seeking a Library Assistant for Stanley A. Milner Library (temporary, ending Jan 2, 2027). The role focuses on friendly, efficient customer service and a willingness to engage the public in a fast-paced environment.

The successful candidate will hold an Information Management/Library Technology diploma (or related) or an undergraduate degree, with at least one year of library or customer-service experience, plus proficiency in Microsoft Office and digital resources.

Qualifications

• Diploma in Information Management/Library Technology or related field, or an undergraduate degree.
• At least one year of library or customer-service experience.
• Experience with Microsoft Office and web-based services.
• Experience in reference and readers' advisory is preferred.
• Experience in developing and presenting classes for customers, including young children, is preferred.

Responsibilities

• Assist patrons with information and directional questions.
• Provide reference and readers' advisory services.
• Lead and present classes and events for customers.
• Support staff with technology resources and eResources.
• Contribute to community outreach and partnerships.

Skills

Customer service

Interpersonal skills

Teamwork

Public speaking

Education

Information Management/Library Technology diploma

Undergraduate degree

Tools

Microsoft Office

Job description

Job Description - Library Assistant - Stanley A. Milner Library (55915)

Job Description

Library Assistant - Stanley A. Milner Library (temporary position until January 2, 2027)

Job Number

55915

Are you a Customer Service Ninja?

What do you want to be today?Edmonton Public Library is looking for a fun, agile customer service expert to join our team!This is an exciting opportunity for an enthusiastic customer service ninja (aka Library Assistant) who enjoys working with the public in a challenging and fast-paced environment.

What we're looking for:

At EPL our mission is simple: we share! Our Library Assistants are versatile and friendly people who want to make a difference in the community. Helping people is important to them - one minute, they will help a new Canadian find material to learn English, and the next they will offer a preschool storytime and then help a customer download an eBook on their tablet. They answer questions for people of all ages, bending internet-based resources to their will. They are our customer service ambassadors connecting people to the resources they need. They are active in the community and visit schools, daycares and other organizations. They are tech-savvy, curious and eager to share what they know with others.

Qualifications :

• An Information Management/Library Technology diploma or a directly related diploma with significant course content focused on education or community work, or an undergraduate degree from a recognized institution.
• A minimum of one year's work experience in a library or an environment where customer service is a core focus.
• Experience in the use of Microsoft Office programs, web-based services and other applications.
• Experience in providing reference services and readers' advisory services is preferred.
• Experience in developing and presenting classes and events for customers of all ages is required; a particular emphasis on leading activities for young children is preferred.

What do you need to bring to this position?

• A commitment to upholding the Canadian Federation of Library Associations position statements on Intellectual Freedom and Diversity and Inclusion .
• Enthusiastic with the ability to provide excellent customer service.
• Demonstrated excellence in using communication and interpersonal skills.
• Ability to contribute positively and work effectively within a team environment.
• Comfortable with facilitating classes and events using new technologies.
• Ability and knowledge to assist customers with the use of technology, devices, information resources (print and electronic) and in the use of various service applications and web based platforms.
• Effective and creative problem solving and trouble shooting skills.

Physical Requirements: Physical requirements of the Library Assistant position include frequent standing, walking, and bending; lifting library materials, reaching to place materials on shelves, and pushing and pulling book carts.

Note:

• This position consistsof varied schedules which include day, evening and weekend shifts.
• Satisfactory background screening is required for this position, which includes a Criminal Record Check/Police Information Check.

About the Branch: Who we are: The secret ingredient for making EPL a magical place is no secret at all; in fact, it's very simple: We share. We share stories, ideas and experiences. We share with our customers, our communities, and ourselves. We are Edmonton's largest lender of all manner of information and entertainment.

Pay Band:
$32.40 - $41.34 per hour* *Approximately $59,194 - $75,544 per annum based on a 35 hour work week. Shift differential may apply in accordance with the terms and conditions of the CSU 52 Collective Agreement.

Classification Title : Library 4

Posting Date

Aug 20, 2026

Closing Date

Aug 30, 2026, 11:59:00 PM (MDT)

Number of Openings (up to)

1 - Temporary Part-time

Union : CSU 52

Department

Public Services Department (Edmonton Public Library)

Work Location(s)

Stanley A. Milner Library, 7 Sir Winston Churchill Square Edmonton T5J 2V4