Library Security Guard: Customer-Focused & Flexible Shifts

Garda Security Group; Winnipeg; Hybrid; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Uniform provided

Job summary

GardaWorld is seeking a Library Surveillance Security Guard in Winnipeg, Manitoba. The role emphasizes customer service and a visible security presence, patrolling library floors and assisting visitors.

You will monitor CCTV and access control, welcome guests, and coordinate with library staff and Crisis Workers to keep the environment safe. The position offers an hourly wage of $19.61, weekend shifts, training through GardaWorldAcademy, and opportunities for career growth.

Qualifications

• Authorized to work in Canada.
• Manitoba security license required.
• First aid certification is an asset.
• Proficient with basic phone and computer skills.
• Fluent in English with strong customer service and communication.
• Skilled in conflict de-escalation and trauma-informed safety.
• Ability to remain calm and professional in emergencies.
• Physically and mentally fit for duties.
• Professional appearance and positive attitude.

Responsibilities

• Provide a visible security presence and patrol all floors during operating hours.
• Control access at library entrances, operate metal detection gates, and greet visitors.
• Monitor CCTV, alarms, and access control; respond to incidents.
• Collaborate with library staff and crisis workers to maintain safety.
• Assist the public with information and directions professionally.
• Follow opening/closing procedures and secure doors, elevators, and rooms.
• Maintain visitor/contractor lists, logs, and reports of unusual occurrences.
• Address incidents, provide first aid, and coordinate with emergency teams.
• Write incident reports and communicate security concerns.
• Answer questions in person or by phone.

Skills

Customer service

Communication

Conflict de-escalation

Emergency response

English fluency

First aid

Tech literacy

Professional appearance

Calm under pressure

Job description

GardaWorld is seeking a Library Surveillance Security Guard in Winnipeg, Manitoba. The role emphasizes customer service and a visible security presence, patrolling library floors and assisting visitors.

You will monitor CCTV and access control, welcome guests, and coordinate with library staff and Crisis Workers to keep the environment safe. The position offers an hourly wage of $19.61, weekend shifts, training through GardaWorldAcademy, and opportunities for career growth.