Library Customer Service Assistant (Temporary)

FVRL (Fraser Valley Regional Library); Port Coquitlam; On-site; CAD 47,000 - 48,000; Part time

Job summary

FVRL in Port Coquitlam (Terry Fox) Library is seeking a Customer Services Assistant 1 for a temporary role. The position offers 32.5 weekly hours with a Sunday to Saturday schedule and starts November 22, 2026.

You will deliver excellent customer service, assist at the circulation desk, use library systems, and support basic troubleshooting. Requirements include completion of library technician courses or Langara equivalents, a criminal record check, and up to six months relevant experience.

Qualifications

• Completion of library technician courses or equivalent.
• Criminal Record check is required.
• Up to six months work related and on-the-job experience.

Responsibilities

• Provide exceptional customer service and assist with library operations.
• Operate library systems and databases and support desk tasks.
• Assist at circulation desk and perform basic troubleshooting.

Skills

Customer service

Problem solving

Adaptability

Interpersonal skills

Microsoft Office

Tech troubleshooting

Teamwork

Communication skills

Typing 45 wpm

Education

UFV LIBT 100

UFV LIBT 140

UFV LIBT 145

Langara LIBR 1120

Langara LIBR 2416

Langara LIBR 1111

Tools

Database searching

Automated library systems

Job description

FVRL in Port Coquitlam (Terry Fox) Library is seeking a Customer Services Assistant 1 for a temporary role. The position offers 32.5 weekly hours with a Sunday to Saturday schedule and starts November 22, 2026.

You will deliver excellent customer service, assist at the circulation desk, use library systems, and support basic troubleshooting. Requirements include completion of library technician courses or Langara equivalents, a criminal record check, and up to six months relevant experience.