Library Assistant II

Township of Muskoka Lakes; West Vancouver; Hybrid; CAD 33,000 - 44,000; Part time

Job summary

West Vancouver Memorial Library is seeking a casual Library Assistant II to join a dedicated Circulation team on the North Shore. You will assist the public at service desks, help with basic technology tasks, and manage patron accounts and payments.

The role requires Grade 12 and preference for experience in a busy public library; familiarity with Sierra or similar ILS is an asset. The position is unionized (WVMEA) and casual, with hours under 25 per week.

Qualifications

• Excellent interpersonal and customer service skills.
• Excellent oral and written communication.
• Exceptional attention to detail and organizational ability.
• Experience managing and recording payment transactions.
• Strong computer skills and a positive orientation towards technology.

Responsibilities

• Assist the public at service desks and respond to routine questions.
• Provide basic technology help including printing, photocopying, and online program registration.
• Create and maintain patron accounts and process payments.
• Sort and shelve books and other materials in order.
• Perform other related duties as required.

Skills

Interpersonal skills

Customer service

Oral and written communication

Attention to detail

Payment transactions

Computer skills

Education

Grade 12

Tools

Sierra ILS

Job description

(Casual)

Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and to sports, recreation and arts amenities. We are seeking employees with a passion for public service who share our commitment to creating a complete, inclusive and livable community. Our dedicated staff deliver services, operate facilities and run the programs that enhance the well-being of our community.

The West Vancouver Memorial Library is currently seeking a casual Library Assistant II to join our highly qualified team. These important team members perform a variety of clerical and public service functions in the Circulation Department.

Reporting to the Circulation Supervisor and working alongside a motivated team, the Library Assistant II position is responsible for providing assistance to the public at service desks; answering routine directional and informational questions from the public, providing basic technology assistance including printing, photocopying, online program registration, and room bookings, creating and maintaining patron accounts, processing payment transactions, sorting and shelving books and other materials into alphabetical and numerical order, and performing other related duties as required.

• Excellent interpersonal and customer service skills
• Excellent oral and written communication
• Exceptional attention to detail and organizational ability
• Experience managing and recording payment transactions
• Strong computer skills and a positive orientation towards technology

The successful candidate will also have: the ability to work independently and as part of a team; the ability to interact tactfully, courteously and effectively with people of all ages and other employees, completion of Grade 12 and preferably previous experience working in a busy public library setting. Familiarity with Sierra or another ILS platform is an asset.

The off-desk portion of circulation work is physical, with staff moving books and materials throughout the day as well as operating and off-loading the automatic materials handling machine. Movements such as bending, reaching, lifting, gripping and pushing book trucks are involved throughout a shift.

The successful candidate will be required to supply an acceptable police information check. Please include your availability in a cover letter or resume.

Position Status: Union (WVMEA) – Casual

Hours of Work: Hours and days of work may vary. (less than 25 hours per week)

Starting Rate of Pay: $27.79 per hour plus 14% in lieu of benefits

This position has a pay structure with five steps increase after certain hours.

Closing Date: 11:59 p.m. on Thursday, September 10, 2026

5520-26-WVMEA-CASUAL-30

If you have any questions please contact us at [e-mail]