Level II Security Systems Technician

Socket.dev; Vaughan; On-site; CAD 70,000 - 110,000; Full time

Job summary

New Age Group is seeking a Senior Security Systems Technician in Canada to lead advanced installations, commissioning, troubleshooting, inspections, and training for junior technicians.

The role emphasizes technical leadership, quality workmanship, and adherence to manufacturer specifications and industry regulations. You will mentor staff, oversee complex deployments, and ensure customer satisfaction throughout project lifecycle.

Qualifications

• Senior technician with experience leading complex security system projects.
• 2+ years in advanced installation, commissioning, and testing.
• Experience mentoring junior technicians and coordinating with field staff.

Responsibilities

• Provide technical leadership to field technicians and oversee installations.
• Assist with project planning, execution, and quality assurance.
• Mentor Apprentices and Technician staff; review workmanship and training needs.
• Support commissioning and technical escalations; engage in manufacturer training.
• Lead ULC inspections and testing; ensure compliance with standards.
• Configure access control, intrusion, and surveillance systems; verify performance.

Skills

Technical leadership

Mentoring

System commissioning

Troubleshooting

ULC inspections

Fiber optics

IP surveillance

Access control

Project planning

Job description

About New Age Group

For more than 25 years, The New Age Group has delivered security and technology solutions for residential, commercial, industrial, institutional, and multi-residential clients. Our expertise includes access control, video surveillance, intrusion alarms, ULC inspections, structured cabling, fiber optics, intercom systems, networking, and integrated technology platforms. We are committed to delivering high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing training, certification programs, and clearly defined career progression opportunities.

Position Summary

The Senior Security Systems Technician serves as a technical leader within the organization and is responsible for advanced installations, commissioning, troubleshooting, inspections, quality assurance, customer training, and mentoring junior technicians.

This role requires an experienced technician capable of leading complex projects, resolving advanced technical challenges, maintaining high-quality workmanship, and ensuring all installations meet New Age standards, customer requirements, manufacturer specifications, and applicable industry regulations. Senior Technicians play a critical role in technician development, quality control, and customer satisfaction.

Primary Responsibilities

Technical Leadership

• Provide technical support to field technicians.
• Assist with project planning and execution.
• Mentor Apprentices, Labourers, Technician I, and Technician II personnel.
• Review installation quality and workmanship.
• Support commissioning and technical escalations.
• Assist with manufacturer training initiatives.

Advanced Security Systems

Intrusion Systems

• Advanced troubleshooting of intrusion alarm systems.
• Commission complex alarm installations.
• Resolve communication failures.
• Conduct ULC-related inspections and testing.
• Support monitoring integrations.

Access Control Systems

• Configure and commission complex access control systems.
• Troubleshoot controllers, readers, and field devices.
• Support enterprise-level deployments.
• Verify system performance and functionality.
• Conduct quality assurance inspections.

Surveillance Systems

• Configure and commission advanced IP surveillance systems.
• Troubleshoot networked video systems.
• Optimize camera layouts and performance.
• Conduct surveillance system audits.
• Verify recording retention and performance standards.

Fiber Optics

Senior Technicians must be capable of:

• Fiber troubleshooting
• Fiber certification
• Fiber commissioning
• OTDR testing
• Interpreting OTDR results
• Diagnosing communication failures
• Documenting fiber deficiencies

System Commissioning

• Commission newly installed systems.
• Verify programming.
• Verify customer requirements are met.
• Conduct acceptance testing.
• Perform final system verification.
• Resolve deficiencies prior to customer onboarding.

Quality Assurance

Senior Technicians are responsible for:

• QA inspections
• Workmanship reviewsni Oops it's broken.{