Leasing Associate

Skyline Group of Companies; Guelph; On-site; CAD 45,000 - 55,000; Full time

Job summary

Skyline Group of Companies in Guelph, Ontario is seeking a Leasing Associate to welcome prospective residents, qualify leads, and guide them through the leasing journey.

You'll coordinate tours, prepare leases, and use AI leasing tools and CRM to deliver exceptional customer experiences while hitting leasing targets. Join a growing team that values organization and a people-first approach.

Qualifications

• Experience in sales or sales support.
• Experience with leasing processes and documentation.
• Knowledge of Residential Tenancies Act and Human Rights Code.
• Proficiency with CRM systems and MS Office.

Responsibilities

• Welcome and engage prospective residents, qualifying leads.
• Coordinate and schedule tours with onsite teams.
• Provide pricing, availability and amenity information.
• Prepare lease agreements and guide signing with confidence.
• Track leasing metrics and support seamless handoffs.

Skills

People-first mindset

Strong communication

Organized & detail oriented

Independent yet collaborative

Tech savvy (CRM, AI tools)

Results driven

Knowledge of RTA & Human Rights Code

Sales experience

Leasing processes knowledge

Tools

CRM systems

AI tools

Microsoft Office

Job description

We're growing! We're looking for passionate, driven and energetic candidates to join our Leasing team for the position of Leasing Associate located at our office in Guelph, Ontario.

Compensation: Starting at $50,000 annually plus bonus.

Ready to kick start (or grow!) your leasing career? As a Leasing Associate at Skyline, you'll be at the heart of the action, connecting with prospective residents, guiding them through the leasing journey, and helping them find the perfect place to call home. This role is all about building relationships, driving results, and keeping things running smoothly behind the scenes. With the support of innovative AI leasing tools and a collaborative team, you'll turn inquiries into signed leases while delivering an exceptional customer experience every step of the way.

What You'll Be Doing

• Be the friendly voice (or message!) that welcomes and engages prospective residents.
• Turn interest into action by qualifying leads and matching prospects with the right home.
• Coordinate and schedule tours with onsite teams to showcase our communities.
• Provide clear, accurate info on pricing, availability, and amenities-be the go to expert!
• Keep leads warm with timely, thoughtful follow ups that help close the deal.
• Support applicants through the process, ensuring everything is complete, accurate, and stress free.
• Prepare lease agreements and guide prospects through signing with confidence.
• Partner closely with onsite teams and Rental Applications to ensure a smooth handoff and great resident experience.
• Track your success-monitor leasing metrics and celebrate hitting your targets.
• Keep systems and records organized and up to date (because details matter!).

What You Bring

• A people first problem solver who loves helping others.
• A strong communicator who can connect, influence, and build trust.
• Organized, detail oriented, and able to keep multiple priorities on track.
• Comfortable working independently, but also a team player who collaborates across functions.
• Tech savvy and confident using CRM systems, AI tools, and Microsoft Office.
• Results driven and motivated to meet (and exceed!) leasing goals.
• Knowledgeable (or eager to learn) about the Residential Tenancies Act and Human Rights Code.
• Previous experience in sales or sales support required.
• Experience with leasing processes and documentation is an asset.

Why You'll Love It Here

• Providing great customer service is something you thrive on.
• You love learning and taking on new challenges.
• You get a thrill from staying organized and details are your "thing".
• Being part of a fast paced and fun team has been your dream.
• Working for a growing company that supports environmental stewardship and social responsibilities is a must for you.
• You want to be a part of a great team that celebrates individuality, as well as supports and builds people up. It's all about the R-E-S-P-E-C-T; come on, sing it with me now!
• You want to work for a company that supports work-life balance.

Who We Are

Skyline is a capital management company that acquires, develops, and manages real estate properties and clean energy assets, and offers them as private alternative investment products. We offer our employees competitive pay, benefits, time-off for volunteering opportunities, on-going training, growth potential and so much more! Our workplace culture empowers staff at all levels to become involved in supporting and building vibrant communities.

We are an equal opportunity employer committed to diversity and accessibility. Accommodations are available upon request by contacting Skyline Human Resources at [e-mail].