Learning Delivery Coordinator

Alberta Real Estate Association (AREA); Calgary; On-site; CAD 42,000 - 60,000; Full time

Job summary

AREA, the Alberta Real Estate Association, based in Calgary, invites applications for a Learning Delivery Coordinator to support professional development and licensing education for members and learners. This 18-month term, full-time role focuses on coordinating learning events, schedules and learner communications to ensure high-quality program delivery.

You will work closely with instructors, the Learning team and internal partners, handling logistics for virtual and in-person sessions and

Qualifications

• Post-secondary diploma or certificate in business administration, event coordination, adult education or related field is required.
• Minimum one year of experience coordinating training sessions, events, education programs or similar activities including program delivery or customer service.
• Experience organizing and supporting virtual meetings/webinars using platforms such as Microsoft Teams.
• Experience coordinating in-person event logistics including room bookings, AV, catering and setup.
• Strong proficiency with Microsoft Word, Excel, Outlook and PowerPoint.

Responsibilities

• Coordinate live learning sessions, learner orientations and educational events.
• Organize schedules, logistics and delivery requirements for virtual and in-person learning.
• Support instructors and subject matter experts before and during scheduled learning sessions.
• Coordinate meeting and event requirements with the Events department.
• Support operational launch and delivery of new or updated education programs.
• Identify and communicate scheduling or delivery issues to ensure programs run smoothly.

Skills

Training coordination

Customer service

Education

Post-secondary diploma or certificate in business administration, event coordination, adult education or related field

Tools

Microsoft Teams

Microsoft Office

Job description

We're Hiring! Learning Delivery Coordinator

Full-Time | 18-Month Term | Calgary, Alberta (In-Office)

About AREA

The Alberta Real Estate Association (AREA) is the provincial professional organization representing the interests of more than 16,000 REALTORS® and 10 regional real estate boards and associations across Alberta. Based in Calgary, our mission is to provide strategic leadership through member-centric advocacy, professional development and provincial services that advance Alberta's real estate profession and support our members' success.

The Opportunity

We are seeking an organized, detail-oriented and service-focused Learning Delivery Coordinator to join our Learning team for an 18-month, full-time term position. In this role, you will help coordinate and deliver professional development and licensing education programs for our members and learners. From organizing live learning sessions and supporting instructors to coordinating learner communications and responding to inquiries, you will play an important role in ensuring our education programs run smoothly and provide a positive learning experience.

This opportunity is well suited to someone who enjoys coordinating multiple activities, working with people, solving problems and contributing to a collaborative team environment.

What You'll Do

Learning Program Delivery & Coordination

• Coordinate live learning sessions, learner orientations, educational events and other professional development programs.
• Organize schedules, logistics, and delivery requirements for virtual and in-person learning.
• Support instructors and subject matter experts before and during scheduled learning sessions.
• Coordinate meeting and event requirements, including room bookings, audio-visual equipment, catering and set-up, in collaboration with the Events department.
• Support the operational launch and delivery of new or updated education programs.
• Identify and communicate scheduling or delivery issues to help ensure programs run smoothly.

Learner Communications & Support

• Prepare and coordinate clear, accurate and timely learner communications related to registration, schedules, participation and program delivery.
• Respond to learner and member inquiries through the education phone line and shared inbox.
• Assist learners with program information, course access, navigation and basic troubleshooting, referring more complex issues to the appropriate team member.
• Ensure learners receive accurate program information, instructions and session links.
• Identify recurring questions or learner concerns and share feedback to support ongoing improvements.

Team Collaboration

• Work closely with the Learning team, instructors, subject matter experts and internal departments to coordinate education activities.
• Support the launch of new and revised education programs.
• Contribute to shared Learning team priorities and initiatives.

What You Bring

• Post-secondary diploma or certificate in business administration, event coordination, adult education or a related field, or an equivalent combination of education and experience.
• Minimum one (1) year of experience coordinating training sessions, events, education programs or similar program delivery/customer service activities.
• Experience organizing and supporting virtual meetings, webinars or online learning sessions using platforms such as Microsoft Teams.
• Experience coordinating in-person event logistics, including room bookings, audio-visual requirements, catering and set-up.
• Strong proficiency with Microsoft Office applications, including Word, Excel, Outlook and PowerPoint.

Position Details

• Employment Type: Full-time, fixed-term (18 months)
• Location: Calgary, Alberta (in-office)
• Hours: Standard business hours, with occasional early morning or evening work to support scheduled learning sessions or events

We thank all applicants for their interest. Only those selected for an interview will be contacted. AREA is committed to fostering a respectful and inclusive workplace and welcomes applications from qualified candidates of diverse backgrounds and experiences.