Learning and Development Specialist

Peace Hills Insurance; Edmonton; On-site; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Learning and Development Specialist to enhance employee training and development. This role involves designing and implementing engaging training programs that align with organizational goals. You will collaborate with internal stakeholders to assess needs, develop effective learning strategies, and utilize cutting-edge eLearning technologies. With a focus on leadership development and ongoing employee growth, this position offers a unique opportunity to influence the learning culture within the organization. If you are passionate about fostering a dynamic learning environment, this is the perfect opportunity for you.

Qualifications

• Minimum 5 years’ experience in a learning and development role.
• Expertise across all stages of learning design from analysis to evaluation.
• Solid understanding of instructional design methodologies.

Responsibilities

• Assist with the development of a comprehensive learning strategy.
• Work with internal experts to create and maintain training programs.
• Facilitate learning opportunities using in-person and virtual methods.

Skills

Instructional Design

Collaboration Skills

eLearning Technologies

Communication Skills

Customer Service Focus

Education

Post Secondary Degree or Diploma in Education

Tools

UPerform

Snagit

Camtasia

Microsoft 365

Guidewire

Job description

We currently have a full-time opportunity for a Learning and Development Specialist within our Human Resources department. This role reports directly to the Vice-President of Human Resources and is based in our Edmonton location. Working in collaboration with others, this role will take the lead on the design, development, sourcing, delivery, evaluation and maintenance of training programs, courses, and other materials in various format that will create compelling and engaging learning opportunities.

This role will initially focus on supporting the development, delivery, and evaluation of training processes and materials related to the implementation of our new core system, Guidewire. Other learning initiaves include leadership development, risk management, and ongoing employee development.

Primary Duties and Responsibilities:

• Assist with the development of a comprehensive learning strategy that aligns with organizational goals.
• Work with internal subject matter experts to create, revise, and maintain effective and sustainable training programs and materials using a variety of training methods and platforms.
• Develop and implement feedback and other mechanisms to measure the effectiveness of training.
• Provide advice on training related to system changes and updates.
• Communicate revisions to training programs and materials to user groups.
• Develop and implement methods to track the completion of required training.
• Partner with internal stakeholders to conduct formal needs assessments, define learning objectives, and design training plans.
• Facilitate various learning opportunities through using both in-person and virtual methods.
• Conduct regular reviews of learning resources to ensure they are relevant, accurate, and up to date.
• Participate in the development and implementation of talent development programs.
• Prepare and maintain a variety of reports.
• Research and recommend third party training vendors for topics such as leadership / management development, diversity/equity/inclusion, and, technical skills enhancement.

• Post secondary degree or diploma in a related field (education, learning and development, etc.)
• Minimum 5 years’ experience in a learning and development/training role in a corporate learning function.
• Expertise across all stages of learning design - from analysis to evaluation.
• Excellent instructional design, consulting and collaboration skills.
• Solid understanding of instructional design methodologies and adult learning principals.
• Strong knowledge of eLearning technologies and content creation software (such as UPerform, Snagit, and Camtasia.)
• Advanced computer skills and aptitude for learning new software.
• Experience with Microsoft 365 programs including SharePoint.
• Forward-thinking, innovative, and action oriented.
• Commitment to professionalism and confidentiality.
• Excellent verbal and written communication skills with the ability to communicate effectively to different audiences and skill levels.
• Customer service focus with strong interpersonal skills and the ability to establish and maintain professional relationships.
• Experience with the implementation and use of learning management systems.
• Experience with Guidewire considered an asset.

If you are interested in this great opportunity to build your career submit your resume, stating the position you are applying for, to Peace Hills Insurance via [e-mail]