Lean Process Improvement Intern – Hybrid

Capital One Canada; Toronto; Hybrid; CAD 45,000 - 75,000; Part time

Job summary

Capital One Canada invites driven students to join as an Intern in Process Management for Summer 2027 in Toronto. You will support lean transformation initiatives, work with cross-functional teams across marketing and operations, and apply change leadership to drive priorities and improvements.

The role emphasizes the use of Lean, Six Sigma, and process-improvement techniques to reduce variation, eliminate waste, and mitigate risk.

Qualifications

• Currently enrolled in an undergraduate degree or higher from an accredited Canadian University with an expected graduation date in or after 2027.
• Pursuing a bachelor’s degree/master's degree in Commerce, Business Administration, Engineering or a related field
• Familiarity with Lean/Six Sigma/Process Improvement tools & methodology
• Excellent strategic thinking, problem-solving skills and superior analytical skills
• Enjoy working in teams and collaborating with others
• Ability to adapt in a dynamic, ever-changing environment; being flexible and open to new ideas and requirements that will enable you to thrive.

Responsibilities

• Play a key role in Capital One’s lean transformation.
• Collaborate with cross-functional teams as they execute marketing, operations, and other business strategies - ensuring we deliver exceptional products and services to our customers.
• Apply management skills such as communications and change leadership to help drive key priorities like product launches, technology changes, and continuous improvement.
• Use of various techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma.
• Apply different methods for process improvements such as variation reduction, waste elimination, and risk mitigation techniques.

Skills

Lean & Six Sigma

Process Improvement

Team collaboration

Analytical thinking

Adaptability

Education

Undergraduate degree in progress

Bachelor's or Master's in Commerce/Business/Engineering

Job description

Capital One Canada invites driven students to join as an Intern in Process Management for Summer 2027 in Toronto. You will support lean transformation initiatives, work with cross-functional teams across marketing and operations, and apply change leadership to drive priorities and improvements.

The role emphasizes the use of Lean, Six Sigma, and process-improvement techniques to reduce variation, eliminate waste, and mitigate risk.