Leader, Solutions Engineering

Interac Corp.; Toronto; On-site; CAD 100,000 - 150,000; Full time

Job summary

Interac Corp. is seeking a Leader for Solutions Engineering in Toronto. This role involves strategic leadership, team development, and client engagement to drive innovative solutions in the payment industry. The ideal candidate will have extensive experience in the field and a strong ability to foster collaboration and continuous improvement.

Benefits

Competitive compensation and benefits

Growth and development opportunities

Qualifications

• 10+ years experience in payment industry or as a Solutions Engineer.
• Proven leadership and team development experience.
• Strong strategic thinking and problem-solving skills.

Responsibilities

• Develop and implement the strategic vision for the solutions engineering team.
• Lead, mentor, and develop a high-performing team.
• Build and maintain relationships with clients and stakeholders.

Skills

Strategic Thinking

Problem Solving

Communication

Team Development

Collaboration

Education

Bachelor’s degree in business, commerce, or related field

Job description

Leader, Solutions Engineering page is loaded

Leader, Solutions Engineering

Apply locations Toronto | time type Full time | posted on Posted 30+ Days Ago | job requisition id REQ-1718

Leader, Solutions Engineering

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. We lead in real-time money movement, innovative commerce solutions like open payments for transit, and advancements in verification and open banking, shaping the future of Canada's digital economy.

Looking to make a lasting impact among creative thinkers, problem solvers, and high-performance developers? We want to hear from you.

The Leader, Solutions Engineering, will serve as a player-coach, balancing leadership with individual contributions. You will lead, mentor, and develop a high-performing team while actively engaging in squad work. Your main focus will be to bridge product teams, marketing, business development, and client relationships, fostering collaboration to deliver exceptional solutions and drive revenue.

Responsibilities

1. Strategic Leadership: Develop and implement the strategic vision for the solutions engineering team, ensuring alignment with company goals.
2. Team Development & Innovation: Lead, mentor, and develop a high-performing team, fostering collaboration, innovation, and continuous improvement. Encourage creative problem-solving for cutting-edge client solutions.
3. Talent & Performance Management: Recruit, onboard, and retain top talent. Provide ongoing training, set performance expectations, conduct reviews, and give feedback.
4. Stakeholder & Client Engagement: Build and maintain relationships with clients, product marketing, teams, and senior management. Advocate for customers by sharing insights with product and marketing teams.
5. Solution Development & Sales Enablement: Drive solutioning during sales, pitch cross-product use cases, and support clients with training and demonstrations.
6. Pre-Sales & Post-Integration Support: Engage with Product Owners to explore opportunities, craft proposals, and create supporting materials. Ensure solutions meet client needs.
7. Partner Integration & Technical Consultation: Act as SME on partner projects, ensuring smooth integration from exploration to implementation.
8. Continuous Improvement: Optimize processes, tools, and methodologies for team efficiency.
9. Resource Allocation: Manage resources effectively to meet objectives and deliver quality solutions.
10. Tracking & Reporting: Monitor pipeline opportunities using CRM tools, support proofs of concept, and provide data-driven insights.
11. Industry Awareness: Stay informed on industry trends and provide strategic recommendations.

Qualifications

• 10+ years experience in payment industry or as a Solutions Engineer, with technical consulting/support skills.
• Bachelor’s degree in business, commerce, or related field.
• Eligibility to work in Canada for Interac in a full-time capacity.
• Proven leadership and team development experience.
• Strong strategic thinking and problem-solving skills.
• Excellent communication, presentation, and interpersonal skills.
• Ability to collaborate across teams and foster relationships.
• Track record of driving continuous improvement initiatives.

Interac requires a background check, including criminal record, safety verification, ID, employment, education, and possibly credit and social media checks.

Our Culture

We value exceptional people, innovation, and excellence. Our culture encourages connection, aligns with our core values, and offers competitive compensation and benefits. We invest in your growth and development.

Beware of fraudulent employment offers using Interac's name. We will never ask for money for employment. Report any suspicious offers.

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