Lead Technician

ProSource Buying Group; Woodstock; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading company in the audio/video installation industry is seeking an installation technician. The successful candidate will work both independently and with other installers, handling installations, maintenance, and service calls. Responsibilities include audio/video setups, cable installations, and maintaining company vehicles. Strong communication skills and problem-solving abilities are essential, along with relevant certifications to ensure a successful start.

Benefits

401(k)

401(k) matching

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Qualifications

• 1 year of field experience required.
• Ability to use hand and power tools.
• Proficient in desktop and mobile computing.

Responsibilities

• Complete one-room audio/video installs and setup.
• Manage satellite/cable systems setup and install.
• Troubleshoot basic networking/data systems.

Skills

Communication

Problem-solving

Task-driven

Education

CEDIA ESTII certification (or obtain within 6 months of hire)

Completion of Alarm.com Academy (or obtain within 6 months of hire)

Completion of ProSource University within the first year of employment

Job description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Job Summary:

Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

• Requires excellent communication skills
• Self-motivated, task-driven, and able to apply “best practices” theory
• Strong problem-solving skills
• Ability to use hand and power tools

Key Job Responsibilities:

• Complete one-room audio/video installs and setup
• Satellite/Cable systems setup and install
• Advanced troubleshooting of simple systems
• Basic networking/data system installation and setup
• Basic programming of single-room, advanced systems
• Basic understanding of multi-room systems and setup
• Basic understanding of security system programming and design
• Basic understanding of Intuitive AV, Inc single room systems
• CEDIA ESTII or better certification (or obtain within 6 months of hire)
• Completion of Alarm.com Academy (or obtain within 6 months of hire)
• Completion of ProSource University within the first year of employment

Minimum Job Requirements:

• Strong verbal and written communication skills
• Highly detailed, organized, and multitask driven
• Ability to work on rotating “on-call” service schedule
• Proficient in all Assistant level qualifications
• Competent skills with desktop and mobile computing
• Clean driving record and background check (required for DCJS certification)
• Minimum of 1-year field experience

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.