Lead Field Service Technician- Controls/Security

Honeywell; London; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a leading company as a Lead Field Service Technician specializing in Controls and Security in London, ON. This role involves responding to service calls and providing technical support across various systems including HVAC and security. The position necessitates strong communication skills, relevant field experience, and technical training to ensure accurate service delivery and customer satisfaction.

Qualifications

• 3+ years of field experience in HVAC, security, automation controls, or related systems.
• Valid G Driver License.
• Immunization including COVID-19 as per Public Health Act.

Responsibilities

• Responding to service calls and providing technical support.
• Performing backups, updates, and patches.
• Maintaining customer relations and providing system training.

Skills

Customer service

Strong communication skills

Education

Post-secondary education in electronics or a technical field

Bachelor's degree or technical/professional certificate

Job description

Lead Field Service Technician- Controls/Security

Join Honeywell as a Lead Field Service Technician- Controls/Security in London, ON. This role involves responding to service calls, providing technical support, troubleshooting HVAC, automation controls, life safety, fire, and security systems. Responsibilities include technical delivery of small service jobs, preventative maintenance, customer training, and installations. Accurate and timely documentation is essential.

Key Qualifications:

• 3+ years of field experience in HVAC, security, automation controls, or related systems
• Post-secondary education in electronics or a technical field
• Valid G Driver License
• Immunization including COVID-19 as per Public Health Act

Preferred Skills:

• Customer service experience
• Networking or IT experience
• Fire Safety certification (CFAA)
• Strong communication skills
• Ability to follow instructions and identify mistakes
• Bachelor's degree or technical/professional certificate

Responsibilities include:

• Verifying system performance and proper operation
• Documenting work and system configurations
• Performing backups, updates, and patches
• Responding to emergency service calls
• Maintaining customer relations and providing system training
• Conducting safety assessments and using PPE
• Managing tools, software, and documentation

Honeywell is an equal opportunity employer. Applications are considered without regard to age, race, gender, or other protected statuses.