Lead Restaurant Supervisor - Elevate Guest Experience

Autism Services; Saskatoon; On-site; CAD 36,000 - 48,000; Full time

Job summary

Dakota Dunes Resort is seeking a Restaurant Supervisor to lead the Moose Woods Home Fire Grill restaurant and lounge operations, delivering guest experiences that align with service standards. This hands-on leader will supervise staff, ensure quality, and foster a positive work culture.

Responsibilities include managing daily dining operations, maintaining service standards, coaching team members, and coordinating shifts. Legally authorized to work in Canada; POS experience recommended.

Qualifications

• High School Diploma is preferred.
• Serve It Right Certificate is required.
• Previous restaurant POS system experience.
• Minimum 2 years of supervisory experience in a restaurant.

Responsibilities

• Deliver exceptional guest service and lead by example in creating memorable dining experiences.
• Resolve guest concerns promptly, professionally, and effectively.
• Maintain a visible presence in the dining room and lounge during service periods.
• Supervise and coordinate daily operations of the restaurant and lounge.
• Ensure smooth transitions between shifts.
• Conduct pre-shift meetings to communicate daily priorities, promotions, and service expectations.
• Assist with inventory counts and inventory control while monitoring supplies.
• Ensure opening, operating, and closing procedures are completed accurately.
• Respond to changing business levels by adjusting staffing and workflow accordingly.
• Supervise, coach, motivate, and support restaurant team members.
• Assist with onboarding and training of new employees.
• Conduct ongoing coaching and performance feedback.
• Set work schedules and monitor staffing levels throughout each shift while approving breaks.
• Ensure food and beverage presentation meets established standards.
• Monitor quality, consistency, cleanliness, and speed of service.

Education

High School Diploma

Serve It Right Certificate

Tools

POS System

Job description

Dakota Dunes Resort is seeking a Restaurant Supervisor to lead the Moose Woods Home Fire Grill restaurant and lounge operations, delivering guest experiences that align with service standards. This hands-on leader will supervise staff, ensure quality, and foster a positive work culture.

Responsibilities include managing daily dining operations, maintaining service standards, coaching team members, and coordinating shifts. Legally authorized to work in Canada; POS experience recommended.