Restaurant Supervisor - Hotel

Dakota Dunes Resort; Saskatoon; On-site; CAD 42,000 - 65,000; Full time

Job summary

Dakota Dunes Resort is seeking a Restaurant Supervisor for Moose Woods Home Fire Grill to lead daily operations of the restaurant and lounge, ensuring exceptional guest experiences and adherence to service standards.

The role collaborates with the F&B leadership team and culinary staff, with responsibilities including staffing, training, and maintaining service quality across shifts. Evening and holiday coverage may be required to meet business needs.

Qualifications

• High School Diploma or equivalent preferred.
• Minimum 2 years of supervisory experience in a restaurant or lounge.
• Serve It Right Saskatchewan certificate.
• Safe Food Handling certificate preferred; WHMIS preferred; First Aid & CPR certification is an asset.

Responsibilities

• Deliver exceptional guest service and lead by example in creating memorable dining experiences.
• Resolve guest concerns promptly, professionally, and effectively.
• Maintain a visible presence in the dining room and lounge during service periods.
• Supervise and coordinate daily operations of the restaurant and lounge.
• Ensure smooth transitions between shifts and conduct pre-shift meetings.
• Assist with inventory counts and inventory control while monitoring supplies.
• Ensure all opening, operating, and closing procedures are completed accurately.
• Respond to changing business levels by adjusting staffing and workflow accordingly.
• Supervise, coach, motivate, and support restaurant team members; assist with onboarding and training.

Skills

Leadership

Communication

Conflict resolution

Team development

Education

High School Diploma

Tools

Point-of-Sale systems

Microsoft Office

Job description

The Restaurant Supervisor is responsible for leading thedaily operations of the Moose Woods Home Fire Grill restaurant andlounge, while delivering exceptional guest experiences consistent with DakotaDunes Resort's service standards.

The Restaurant Supervisor works closely with the Food & Beverageleadership team, culinary team, and other resort departments to ensureefficient operations, financial accountability, and memorable guestexperiences. This role primarily works AM and Mid-Shift rotations,including weekends and statutory holidays, based on business needs.

Key Responsibilities

• Deliver exceptional guest service and lead byexample in creating memorable dining experiences.
• Resolve guest concerns promptly, professionally,and effectively.
• Maintain a visible presence in the dining roomand lounge during service periods.
• Supervise and coordinate daily operations of therestaurant and lounge.
• Ensure smooth transitions between shifts.
• Conduct pre-shift meetings to communicate dailypriorities, promotions, and service expectations.
• Assist with inventory counts and inventorycontrol while monitoring supplies.
• Ensure all opening, operating, and closingprocedures are completed accurately.
• Respond to changing business levels by adjustingstaffing and workflow accordingly.
• Supervise, coach, motivate, and support restaurantteam members.
• Assist with onboarding and training of newemployees.
• Conduct ongoing coaching and performancefeedback.
• Foster a respectful, inclusive, and culturallywelcoming workplace.
• Set work schedules and monitor staffing levelsthroughout each shift while approving breaks.
• Ensure food and beverage presentation meetsestablished standards.
• Monitor quality, consistency, cleanliness, andspeed of service.
• Work collaboratively with the culinary team toresolve service issues.

Qualifications

• High School Diploma or equivalent is preferred.
• Minimum (2) years of supervisory experience in arestaurant or lounge environment.
• Serve It Right Saskatchewan certificate.
• Safe Food Handling certificate preferred.
• WHMIS certificate preferred.
• First Aide & CPR certification is consideredan asset.
• Previous experience using restaurantPoint-of-Sale systems.
• Ability to lift, carry and move 11-29 lbs,frequently 30-49 lbs, occasionally 50-75 lbs.
• Strong leadership and development skills.
• Excellent communication and conflict resolutionabilities.
• Ability to thrive in a fast-paced environment whilemaintaining professionalism.
• Familiarity with using Microsoft Office.

Visa Requirements:

Must be legally authorized towork in Canada. The hotel is unable to assist candidates in obtaining Canadianwork authorization.

Employment Equity Opportunity

This position is part of a dedicated employment equity initiative. We stronglyencourage candidates from Whitecap Dakota Nation and other Indigenouscommunities—including First Nations, Métis, and Inuit—to apply. If you wish tobe considered under this initiative, please self-identify in your application.