Lead Prospector

Canada; Toronto; Hybrid; CAD 36,000 - 44,000; Full time

Benefits offered by this job

Career development

Structured training program

Competitive incentives

Job summary

Teleperformance in Toronto is seeking a Lead Prospector to drive new business by researching and qualifying high-potential leads. You will work closely with Sales and Pre-Sales teams, routing qualified leads and identifying industries to pursue.

The role offers a hybrid work arrangement with a base salary starting at $40,000 CAD and bonus potential. Join a global leader known for strong employee development and a commitment to customer excellence.

Qualifications

• Min. 1–2 years of experience in digital advertising, market research or sales.
• Strong time management and multitasking abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Prospect high-quality, policy-compliant leads for the New Business Sales team.
• Monitor industry news and trends to ensure timely prospecting.
• Understand market seasonality and collaborate with sales to plan ahead.
• Evaluate prospective client potential aligned with sales expectations.
• Deliver a set of ready-to-call leads each week to the New Business Associate team.
• Collaborate cross-functionally to calibrate lead quality.

Skills

Digital advertising

Market research

Sales

Time management

Education

College/University education

Tools

CRM software

Job description

Join Teleperformance - Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Job Profile: B2b Sales Customer Expert 1

Advertised as: Lead Prospector

Location: Toronto Office (Eglinton East or The Well, DT Toronto)- Hybrid

Reports to: B2B Sales Supervisor

Contract: Regular, Full-time

Education: College Diploma / Degree

Travel Requirements: No

For existing vacancy: No

About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. We also provide services in 300 languages and dialects.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

• Autonomous - We encourage and trust your decision-making skills.
• Progressive work environment- If you have skills to prove we have all ladders for you to grow
• Flexible - We believe in results
• Innovative - All ideas matter
• Inclusive - Everyone is Included and everyone wins

About the job

As a Lead Prospector, you will work closely with the Sales and Pre Sales teams, and are primarily responsible for discovering potential customers to contact. You will utilize a mix of skills in researching your own leads from external and internal sources and tools, and also vet leads from provided lists. You will determine the potential for a lead to meet the business requirements of the teams based on a scoring system, and route leads appropriately to the corresponding team. You will help the teams uncover potential industries and verticals to strategically approach, by analyzing the ideas provided by others while also suggesting your own.

Annual Base Salary starting at $40,000 with earning potential from 5-30% bonus based on maximizing bonus and in-year increments.

Key Responsibilities and Accountabilities

• Prospect high quality, policy-compliant leads for the New Business Sales team to work on
• Be on the lookout for industry news & trends to ensure timely prospecting.
• Understand market seasonality and collaborate with sales teams to plan ahead.
• Evaluate prospective client potential, aligned with sales team expectations.
• Deliver a set of potential ready-to-call leads every week to the New Business Associate team.
• Collaborate cross functionally with New Business Sales and New Business Associate teams to calibrate on lead qualit y.

Job Requirements:

• Min. 1-2 years experience in digital advertising, market research, or sales
• Minimum education level of 2nd year college or higher education
• Must speak the local language of the market served, in some markets English may be required.
• Able to think strategically and follow market trends
• Intermediate spreadsheet skills (ability to work with pivot tables, vlookup, etc)
• Strong time management skills. Able to multitask and stay detail oriented
• Outstanding written and oral communication skills

Benefits & Perks

• Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
• Robust career path with a full development plan and the opportunity to grow in the organization.
• Paid 4 weeks training, 2 weeks leave.
• Continuous learning through progressive training that is specific to your tenure and skills.
• Competitive salary with incentive programs
• Positive and supportive environment
• Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Schedule

Fixed schedule Monday to Friday, 9 hrs shift from 9 AM to 6 PM.

Location

Candidates are advised to be within travel distance from our primary locations: Yonge- Eg