Lead Product Manager - Authentication

EnStream LP; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading company is seeking a Mid-Senior level Product Manager to redefine authentication in Canada. This role involves leveraging telecom networks and SIM-based cryptography to enhance security and user experience. The ideal candidate will blend technical expertise with client-centric instincts, driving product strategy and execution while leading cross-functional teams. Join a mission-driven organization where your contributions will directly impact the safety of Canadians.

Benefits

Supportive, diverse, and inclusive team

Opportunity to shape performance measurement

Direct visibility and measurable impact

Qualifications

• Experience with MFA, device fingerprinting, SIM-Based authentication or OTP technologies is a strong plus.
• Ability to lead cross-functional teams with clarity and influence.

Responsibilities

• Define and drive the product vision for authentication platform.
• Lead customer discovery efforts to uncover needs and pain points.
• Monitor and benchmark product performance metrics.

Skills

Technical Acumen

Client-first Mindset

Systems Thinking

Curiosity and Fast Learning

Excellent Communication

Tools

APIs

OAuth2

FIDO2

WebAuthn

PKI

Job description

We’re on a mission to build a safer Canada by “Empowering Frictionless Trust in Every Interaction”

Fraud and scams are rising threats to people’s financial security, privacy, and trust. We help businesses and organizations fight fraud, prevent scams, and provide secure and frictionless access to products and services — protecting Canadians when it matters most.

We believe that earning trust is the foundation of every great customer relationship. And we’re building the technology, expertise, and partnerships to make that possible at scale.

About the role

EnStream is reimagining the future of authentication – leveraging trusted telecom networks and SIM-based cryptography to deliver a more secure, seamless and user-friendly authentication experience. We’re looking for a product leader who blends technical depth with client centric instincts to help shape the future of authentication for the Canadian market. This is a high-impact role, where you’ll be leading the charge in developing innovative solutions to leverage this future technology to empower enterprises to enhance their authentication security and elevating the customer experience.

As a Product Manager, you will define the strategic vision, lead client discovery, and champion product initiatives grounded in market insights and leading technology trends. You’ll work closely with cross-functional teams to deliver best-in-class solutions that balance seamless customer experience while maintaining high level of security.

Your ability to align diverse stakeholders and foster trust across internal and external audiences will be key to your success. As one of the foundational members of our product team, you’ll also play a critical role in shaping our product management practice and culture as we scale.

What You’ll Do

Product Strategy and Execution

• Define and drive the product vision for EnStream’s next-generation authentication platform, leveraging SIM-based cryptography and telecom networks
• Develop and manage product lifecycle from ideation to launch, ensuring alignment across the business
• Partner with engineering, telco partners and enterprise clients to develop a frictionless and highly secure authentication experience across channels
• Ownership of the product pricing and commercial strategy to drive growth and adoption
• Act as a subject matter expert with respect to customer authentication management processes and supporting applications/capabilities

Customer-Centric Innovation

• Lead customer discovery efforts to uncover needs, pain points and opportunities across the customer journey
• Stay ahead of market trends, regulatory shifts, and evolving fraud tactics to inform product strategy
• Translate customer’s complex fraud challenges and risk signals into intuitive product solutions

Market and Performance Insights

• Monitor and benchmark product performance metrics to continuously improve product effectiveness and usability
• Conduct competitive analysis and track industry trends to ensure EnStream remains at the forefront of authentication and fraud prevention technology

What You Bring

• Strong technical acumen — comfortable discussing APIs, database, data flows, solution architecture, and integration design.
• Strong understanding of modern authentication standards and protocols (e.g, OAuth2, FIDO2, WebAuthn, PKI)
• Experience with MFA, device fingerprinting, SIM-Based authentication or OTP technologies is a strong plus — but passion and learning agility matter most.
• Client-first mindset — you love building trusted relationships and helping clients succeed.
• Systems thinker — able to connect dots across technology, business strategy, fraud trends, and user experience.
• High comfort level with ambiguity and building 0 to 1 product in a fast-paced environment
• Curiosity and fast learning — especially around authentication, fraud, identity verification, risk signals, and AI/ML-powered solutions.
• Ability to lead cross-functional teams with empty, clarity and influence
• Excellent communication and storytelling skills — able to translate complex technical concepts for diverse audiences, from executives to engineers.
• Comfortable in a fast-paced, entrepreneurial environment where ownership and adaptability are key.

Bonus Points

• Experience with fraud prevention systems, identity verification, trust & safety tooling, or security architecture.
• Experience in banking, fintech, or telecom industries and familiarity with their technology stack
• Understanding of AI/ML concepts and their applications in fraud/risk domains.
• Experience in pre-sales, solutions architecture, product management, or technical consulting roles.
• Previous experience working with public or private sector organizations focused on protecting citizens.

Why Join Us?

• Be part of a mid-sized, mission-driven company where your work has direct visibility and measurable impact
• Thrive in a supportive, diverse, and inclusive team where innovation and continuous learning are encouraged
• Work in a culture that values transparency, trust, cross-functional partnership, and a strong customer focus
• Opportunity to shape how performance is measured and managed across the company.
• Partner closely with leadership and influence high-level business decisions.

Ready to Help Build a Safer Canada?

If you’re a systems thinker, trusted advisor, technical storyteller, and mission-driven leader — we’d love to talk.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  IT Services and IT Consulting

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