Product Manager

Interac Corp.; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a passionate Product Manager to shape the Web experience of a cutting-edge payment solution. This role involves leading the development of the KONEK Wallet's E-Commerce Checkout, collaborating with various partners to optimize user experience. The ideal candidate will possess extensive knowledge in payment systems and product management, ensuring seamless integration and customer satisfaction. Join a team of innovative thinkers dedicated to enhancing digital transactions and making a significant impact on the future of payments in Canada.

Benefits

Flexible Working Hours

Health and Dental Benefits

Professional Development Opportunities

Performance Bonuses

Employee Discounts

Qualifications

• 5+ years of product management experience, ideally in payments.
• Ability to translate customer needs into effective product solutions.

Responsibilities

• Own the roadmap and delivery of the KONEK Wallet features.
• Collaborate with design and engineering to deliver high-quality solutions.

Skills

Product Management

Effective Communication

Agile Development

Customer Needs Translation

Data Analysis

Education

Bachelor's Degree

Tools

SQL

Amplitude

Looker

Mixpanel

Job description

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical gurus and high-performance application developers? We want to hear from you.

The KONEK team has one goal, Enable Canadians to pay who they want, how they want. In-store, On-line, or In-Person. Big Box retailer to your dog walker, the KONEK wallet enables all of these capabilities and more, in one easy to use product.

As a member of the Wallet Product team, you will be responsible for complete web portion of the KONEK checkout experience, focused on E-Commerce Checkout. Working closely with our Issuer, merchant, and acquiring partners, you will lead the rollout, continued optimization, ongoing delivery of the KONEK Web checkout capability.

Additionally, you will collaborate with our core platform and mobile application teams to enable additional payment functionalities like Buy Now Pay Later, Pay with Points within the E-Commerce Checkout

We are looking for a passionate Product Manager to own and shape the Web based portion of the KONEK Wallet. Working in partnership and close collaboration with other KONEK Product Managers, you will define and shape a vision for KONEK’s Web experience. In addition to a fanatical focus on the best customer experience, you will also need to have a keen understanding of and communicate with all members of the KONEK value chain.

The ideal candidate would have extensive experience in the checkout and payment space, ideally in an Issuer backed wallet scenario with Zero-Liability mechanics. Deep knowledge of Acquirer and Merchant side integrations, consumer authentication technologies like OIDC and Passkeys, and experience with Web to App crossover patterns would set you apart from other candidates. Technical aptitude coupled with the keenest focus of customer experience will enable you to deliver the best possible experience in partnership with your development team. .

You’ll be responsible for:

Own the roadmap and delivery of specific features or small product areas.

Collaborate with engineering and design to define, prioritize, and deliver high-quality solutions.

Write clear product requirements and user stories.

Gather and synthesize customer feedback, market insights, and internal input.

Partner with stakeholders across marketing, support, analytics, and operations.

Define success metrics and monitor product performance post-launch.

Drive continuous improvement through iteration and experimentation.

Contribute to product vision and strategic discussions.

Develop the strategy and vision for the Web based portion of the KONEK wallet.

Develop a complete roadmap to execute on this vision

Effectively communicate the strategic value, ROI, required dependencies to internal and external stakeholders.

Harmonize and deliver on your roadmap in partnership with other KONEK Product Managers.

Deeply understand and deliver novel and consumer friendly E-Commerce checkout and authentication experience in a Zero-Liability Environment.

Deeply understand and effectively communicate the needs and desires of users, while balancing against the business requirements of stakeholders like Issuers, Acquirers, and Merchants.

You bring:

5+ years of product management or closely related experience.

Effective communication and organizational skills.

Familiarity with agile development processes.

Demonstrated ability to translate customer needs into product solutions.

Data-informed mindset with experience using tools like SQL, Amplitude, Looker, or Mixpanel.

Bachelor’s degree (technical or business background preferred).

Eligibility to work for Interac Corp. in Canada in a full-time capacity.

Practical understanding of Payments, liability structures, and the impacts on authentication and authorization requirements for user experiences.

Experience in operating and delivering on a Network/Platform where both cooperation and competition is required.

Demonstrated history delivering great user experiences in partnership with Design and Engineering Teams.

Has demonstrated the ability to understand, effectively communicate with, and deliver value to broad set of competing stakeholders.

Ability to collaborate on, design, and deliver solutions that live at the intersection multiple competing needs.

Interac requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Canadian criminal record check;
• Public safety verification;
• Canadian ID cross-check;
• Education verification; and
• If applicable, Credit Inquiry and Social Media Check

How we work
We know that exceptional people have great ideas and are passionate about their work. Our culture encourages excellence and actively rewards contributions with:

Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal.

Core Values: They define us. Living them helps us be the best at what we do.

Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.

Education: To ensure you are the best at what you do we invest in you

Please be aware of certain individuals fraudulently using Interac Corp.’s name and logo to offer fictitious employment opportunities. Interac Corp. will never ask, solicit, nor accept any monies in exchange for employment opportunities. Any such offers of employment are fraudulent and invalid, and you are strongly advised to exercise great caution and disregard such offers and invitations.

Please note that under no circumstances shall Interac Corp. be held liable or responsible for any claims, losses, damages, expenses, or other inconveniences resulting from or in any way connected to the actions of individuals performing such fraud. Further, such fraudulent communication shall not be treated as any kind of offer or representation by Interac Corp. or its subsidiaries and affiliates.

Interac empowers Canadians to transact digitally with confidence by providing payment and value exchange services. In helping to develop the future of money and data in Canada, security is the core of everything we do. We help keep Canadian customers safe and secure when transacting. With nearly 300 financial institutions connected to our network, Canadians choose Interac products over 20 million times a day on average to exchange money. Interac champions workplace culture, community, and corporate citizenship. We are proud to be one of Canada’s leading and most trusted financial brands.

For more information, visit In The Know.