Lead, Mental Health & Psychiatry Services

Guelph FHT; Guelph; On-site; CAD 94,000 - 99,000; Full time

Job summary

The Guelph Family Health Team invites a proven manager to lead Mental Health Services and Psychiatry. You will guide operational delivery, drive service integration, and use population health approaches to improve access and outcomes.

A strong background in leadership and collaboration with clinicians is essential, as is experience with digital health tools. This is a full-time permanent role reporting to the Director, Operations & Performance, with a focus on quality improvement, patient

Qualifications

• Undergraduate degree in a regulated health profession, health sciences, public health, health administration, or related field; Master’s degree asset.
• Registration in good standing with a regulatory body, where applicable.
• Minimum five years of clinical experience and five years of progressive management in health care.
• Knowledge of Mental Health Act, PHIPA, and community mental health resources.
• Experience in population health planning, program development/evaluation, quality improvement, and change leadership.
• Proven leadership in workforce planning, recruitment, performance management, and staff development.
• Experience with partnerships across health care, community, and health system organizations.
• Knowledge of health care legislation, privacy, and clinical governance.
• Excellent leadership, communication, and stakeholder engagement skills.
• Experience with TELUS PS SUITE EMR and OCEAN eReferral is an asset.

Responsibilities

• Provide operational leadership for mental health and psychiatry services, aligned with organizational priorities.
• Lead Mental Health Counsellors, psychiatry clinic team, and administrative staff to deliver high-quality, patient-centred care.
• Build effective relationships with physicians, clinical partners, and community organizations.
• Participate in quality improvement and change initiatives to strengthen care delivery and patient safety.
• Lead performance management and staff development through coaching and goal setting.
• Establish, monitor, and report on key performance indicators such as access, wait times, and patient outcomes.
• Oversee risk, privacy compliance, and professional/ethical requirements.
• Identify opportunities for quality improvement and service integration.
• Use population health data to identify gaps and emerging needs.
• Contribute to organizational planning and annual operating plan initiatives.
• Build partnerships to support integrated service delivery and improved outcomes.

Skills

Leadership

Communication

Stakeholder engagement

Population health planning

Education

Undergraduate degree in a health field

Master’s degree asset

Tools

TELUS PS SUITE EMR

OCEAN eReferral

Job description

The Guelph Family Health Team invites a proven manager to lead Mental Health Services and Psychiatry. You will guide operational delivery, drive service integration, and use population health approaches to improve access and outcomes.

A strong background in leadership and collaboration with clinicians is essential, as is experience with digital health tools. This is a full-time permanent role reporting to the Director, Operations & Performance, with a focus on quality improvement, patient