Lead Luxury Cashier - Guest Experience & POS Expert

Tapestry; Mirabel; Hybrid; CAD 32,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in Mirabel is seeking a Lead Cashier to deliver exceptional customer experiences at the checkout, greet customers warmly, and uphold Coach Service standards while supporting team development.

Requirements include 1+ year in cashier or retail roles (luxury experience preferred), familiarity with POS systems and basic computer skills, and the ability to work a flexible schedule including nights and weekends; strong English proficiency is essential.

Qualifications

• 1+ years in cashier or retail roles; luxury retail experience preferred.
• Familiarity with POS systems, mobile technology, and basic computer skills.
• Strong English language proficiency.

Responsibilities

• Deliver exceptional customer service at checkout; greet customers warmly.
• Act as an ambassador for the Insider Program; promote add-on sales and gift cards.
• Maintain accuracy in cash handling, media management, and compliance with all policies.
• Process returns, repairs, and damaged goods per company standards; complete end-of-shift audits with management.
• Keep cashwrap organized and clean; monitor equipment and report issues promptly.
• Assist in training and mentoring cashiers to uphold service and operational excellence.

Skills

Customer service

Luxury retail

Fast-paced environment

English proficiency

Tools

POS systems

Mobile technology

Basic computer skills

Job description

Coach in Mirabel is seeking a Lead Cashier to deliver exceptional customer experiences at the checkout, greet customers warmly, and uphold Coach Service standards while supporting team development.

Requirements include 1+ year in cashier or retail roles (luxury experience preferred), familiarity with POS systems and basic computer skills, and the ability to work a flexible schedule including nights and weekends; strong English proficiency is essential.