Brand Ambassador - Luxury Sales Support

Tapestry; Mirabel; Hybrid; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate in Mirabel, QC, to warmly welcome clients, manage POS transactions, and maintain stockroom organization. You will support merchandising and promotional activities while delivering exceptional service in a fast-paced luxury retail setting.

Join a global fashion house under Tapestry where teamwork, adaptability, and strong English communication are highly valued. Flexible scheduling and a focus on customer experience are essential components of this role.

Qualifications

• 1+ retail experience (cashier/stock/sales)
• Knowledge of fashion trends and competition
• Knowledge of cash register systems
• Basic computer skills (iPad/laptop, Internet) and use of Mobile POS
• Ability to read price/product release sheets
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Excellent communication and customer service skills
• Strong English language proficiency (for EU notes)
• Flexible schedule including nights/weekends/peak season
• Ability to lift up to 25 lbs (up to 50 lbs occasionally)

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Fashion trends knowledge

Cash register systems

Basic computer skills

Mobile POS

Walkie talkie

Price sheets

Attention to detail

Organizational skills

Multitasking

Customer service

English language proficiency

Tools

iPad

Laptop

POS system

Job description

Coach is seeking a Sales Associate in Mirabel, QC, to warmly welcome clients, manage POS transactions, and maintain stockroom organization. You will support merchandising and promotional activities while delivering exceptional service in a fast-paced luxury retail setting.

Join a global fashion house under Tapestry where teamwork, adaptability, and strong English communication are highly valued. Flexible scheduling and a focus on customer experience are essential components of this role.