Lead IT ETRM Systems Specialist

Parkland Corporation; Calgary; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading energy company in Calgary is seeking a Lead/Principal Specialist - IT ETRM Systems to support the ION RightAngle application. The ideal candidate will have a strong background in application support with at least 5 years of experience, excellent customer service skills, and familiarity with SQL and SDLC processes. The role requires working closely with end-users while contributing to best practices and maintaining high-quality standards in a dynamic environment.

Qualifications

• 5+ years of experience in application support.
• Strong understanding of physical and financial commodities.
• Familiarity with SDLC processes such as Agile and Waterfall.

Responsibilities

• Support and enhance RightAngle application for end-users.
• Document issues and enhancements for the development team.
• Ensure requirements are being met in accordance with compliance.

Skills

Customer service skills

Interpersonal skills

Communication skills

Team collaboration

Analytical skills

Problem-solving skills

SQL knowledge

Attention to detail

Education

Bachelor's degree in Information Technology, Information Systems or related area

Tools

Remedy

ServiceNow

ION RightAngle

Job description

A leading energy company in Calgary is seeking a Lead/Principal Specialist - IT ETRM Systems to support the ION RightAngle application. The ideal candidate will have a strong background in application support with at least 5 years of experience, excellent customer service skills, and familiarity with SQL and SDLC processes. The role requires working closely with end-users while contributing to best practices and maintaining high-quality standards in a dynamic environment.