Lead Hand

Intelcom; Fredericton; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Short- and medium-term growth opportun

Comprehensive group insurance

Group RRSP program

Employee Assistance Program

Job summary

Intelcom | Dragonfly is seeking a dedicated Warehouse Supervisor to oversee sorting and packing operations at our Fredericton site. You will lead safety initiatives, support a dynamic team, and help optimize throughput in a fast-paced environment.

Key responsibilities include enforcing Health & Safety protocols, coaching sorters, organizing workflow, unloading trailers, and maintaining warehouse organization while ensuring accurate and timely handling of shipments.

Responsibilities

• Enforce Health & Safety protocols and maintain a hazard-free work environment.
• Lead the unloading of the truck, ensuring team efficiency and enforcing safety measures.
• Mentor and support package handlers during the sort process.
• Coach and mentor warehouse associates, including training new hires.
• Assign labour and manage workforce deployment as required.

Job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada's leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Core Duties:

• 
  

  Health & Safety

  
  

  Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment.

  
  

  Enforce safe working methods and behaviours within the team.

  
  

  Conduct safety audits and warehouse checks.

  
  

  Make sure everyone meets safety standards.

  
  

  Respond to emergencies as required.

  
  

  Lead the unloading of the truck, ensuring team efficiency and enforcing safety measures.

  
  


• 
  

  Leadership & Team Support

  
  

  Motivate and lead sorters; be their point of reference.

  
  

  Mentor and support Package Handlers during the sort process.

  
  

  Coach and mentor warehouse associates, including training new hires.

  
  

  Respond quickly to requests for changes and unforeseen events.

  
  

  Forward special cases to supervisors or managers.

  
  

  Perform related tasks assigned by supervisors.

  
  


• 
  

  Operations & Workflow Management

  
  

  Support the supervision of sorting, scanning, and processing packages (including defective items and returns).

  
  

  Setup sorting layout.

  
  

  Assist with sorting packages and envelopes as needed.

  
  

  Assign labour and manage workforce deployment as required.

  
  

  Perform data entry as needed.

  
  


• 
  

  Shipping & Receiving

  
  

  Unload trailers and verify freight against manifests.

  
  

  Unloading and loading of pallets.

  
  

  Handle driver credentials, BOL (Bill of Lading) exchange, and secure docking.

  
  


• 
  

  Warehouse Organization

  
  

  Ensure warehouse cleanliness and organization.

  
  

  Other duties as assigned.

  
  

Why Join Intelcom | Dragonfly?

• Short- and medium-term growth opportunities


• Comprehensive group insurance


• Group RRSP program


• Employee Assistance Program...

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly , we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.