Lead Hand

Intelcom | Dragonfly; Fort McMurray; On-site; CAD 25,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits

RRSP program

Employee Assistance Program

Job summary

Intelcom | Dragonfly is seeking a capable Warehouse Associate to join our Fort McMurray site. You will lead unloading operations, supervise sorters, and ensure safety and efficiency throughout packing, sorting, and loading tasks.

The role requires hands-on leadership and strong teamwork in a fast-paced logistics environment. Responsibilities include coaching staff, coordinating labor deployment, and managing data entry for shipments while upholding Health & Safety standards and company policies.

Qualifications

• Must adhere to Health & Safety protocols and maintain a hazard-free workspace.
• Proven ability to lead and mentor warehouse staff and sorters.
• Experience coordinating sorting, scanning, and package processing.

Responsibilities

• Lead the unloading of trucks and supervise sorter teams to maintain efficiency and safety.
• Coach and mentor warehouse staff, including onboarding new hires and responding to unexpected changes.
• Oversee sorting layout, labour deployment, and data entry related to shipments.

Skills

Leadership

Team supervision

Safety compliance

Data entry

Job description

Intelcom | DragonflyWith more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.Your Role: At the Heart of the ChainCore Duties:1. Health & SafetyEnsure compliance with Health & Safety protocols and maintain a hazard-free work environment.Enforce safe working methods and behaviors within the team.Conduct safety audits and warehouse checks.Make sure everyone meets safety standards.Respond to emergencies as required .Lead the unloading of the truck, ensuring team efficiency and enforcing safety measures.2. Leadership & Team SupportMotivate and lead sorters; be their point of reference.Mentor and support Package Handlers during the sort process.Coach and mentor warehouse associates, including training new hires.Respond quickly to requests for changes and unforeseen events.Forward special cases to supervisors or managers.Perform related tasks assigned by supervisors.3. Operations & Workflow ManagementSupport the supervision of sorting, scanning, and processing packages (including defective items and returns).Setup sorting layout.Assist with sorting packages and envelopes as needed.Assign labour and manage workforce deployment as required .Perform data entry as needed.4. Shipping & ReceivingUnload trailers and verify freight against manifests.Unloading and loading of pallets.Handle driver credentials, BOL (Bill of Lading) exchange, and secure docking.5. Warehouse OrganizationEnsure warehouse cleanliness and organization.Other duties as assignedWhy Join Intelcom | Dragonfly?Short- and medium-term growth opportunitiesComprehensive group insuranceGroup RRSP programEmployee Assistance Program…This position has been opened to address a genuine organizational need within the company.At Intelcom | Dragonfly , we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.The process is simple : If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.See you soon!Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.