Lead Frontline Cashier & Team Coach

Kibbi Technologies Inc.; Quebec; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Inclusive environment

Work-life balance

Employee discounts

Health insurance

Annual salary reviews

Telemedicine access

Career advancement

Community involvement

Job summary

RONA is seeking a store supervisor to oversee front-line teams and ensure service standards are met. You’ll train associates, manage cash handling, and monitor store operations to deliver a positive customer experience.

The role emphasizes strong communication, attention to detail, problem solving, and leadership. Experience in retail and supervising staff is required; the company highlights inclusive environment, training, and advancement opportunities.

Qualifications

• 1 year of retail experience.
• 1 year of experience in team supervision.
• Strong problem solving skills.
• Excellent communication skills.
• Strong attention to details.

Responsibilities

• Supervise frontend staff to ensure service standards are being maintained
• Oversee register coverage and store supply usage
• Provide refunds and monitor cash drawer amounts
• Perform opening and closing procedures
• Provide excellent customer service by assisting customers and addressing any issues
• Understand, train and promote company programs and initiatives (Pro, RPP, financing, survey, fundraising)
• Train and mentor new associates
• Other related tasks to ensure the store runs smoothly

Skills

Retail experience

Team supervision

Problem solving

Communication skills

Attention to detail

Job description

RONA is seeking a store supervisor to oversee front-line teams and ensure service standards are met. You’ll train associates, manage cash handling, and monitor store operations to deliver a positive customer experience.

The role emphasizes strong communication, attention to detail, problem solving, and leadership. Experience in retail and supervising staff is required; the company highlights inclusive environment, training, and advancement opportunities.