Front-End Supervisor: Customer Service & Training Leader

RONA; Winnipeg; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Employee discounts

Healthcare benefits

GreenShield+ telemedicine

Career advancement

Training programs

Student incentive program

Community involvement

Job summary

RONA in Winnipeg seeks a Store Supervisor to lead our frontend team and ensure outstanding customer service. You’ll supervise staff, oversee register coverage, and monitor store operations to keep the store running smoothly.

The role requires at least 1 year in retail and 1 year in supervision, with strong attention to detail. We offer an inclusive environment, employee discounts, insurance, telemedicine, and advancement opportunities.

Qualifications

• 1 year of retail experience.
• 1 year of experience in team supervision.
• Strong attention to details.

Responsibilities

• Supervise frontend staff to ensure service standards are maintained.
• Oversee register coverage and store supply usage.
• Provide refunds and monitor cash drawer amounts.
• Perform opening and closing procedures.
• Provide excellent customer service and address issues.
• Train and promote company programs and initiatives.
• Train and mentor new associates and support store operations

Skills

Retail experience

Team supervision

Attention to detail

Job description

RONA in Winnipeg seeks a Store Supervisor to lead our frontend team and ensure outstanding customer service. You’ll supervise staff, oversee register coverage, and monitor store operations to keep the store running smoothly.

The role requires at least 1 year in retail and 1 year in supervision, with strong attention to detail. We offer an inclusive environment, employee discounts, insurance, telemedicine, and advancement opportunities.