Lead Field Service Technician

Honeywell; San Juan de Terranova; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Paid Vacation

Career Growth

Job summary

Honeywell is looking for a Lead Field Service Technician to lead their Field Service team in San Juan de Terranova, Canada. This role involves ensuring efficient service delivery to customers while driving continuous improvements in field service operations.

The ideal candidate will have 3 to 5 years of relevant experience and a valid Class 5 driver's license. Benefits include medical, dental, retirement plans, and opportunities for career growth.

Qualifications

• 3 to 5 years of experience in building automation or controls field service.
• Valid Class 5 driver’s license.

Responsibilities

• Ensure efficient and effective service delivery.
• Monitor and analyze service performance metrics.
• Conduct maintenance and repairs on automation equipment.
• Provide training and support to customers.

Skills

Building automation experience

Customer focus

Problem-solving skills

Communication skills

Education

Post-Secondary education in HVAC or related field

Job description

Job Description

As a Lead Field Service Technician at Honeywell, you will lead and oversee the Field Service team, ensuring efficient and effective service delivery to our customers. Your technical expertise will drive the success of our field service operations, directly impacting customer satisfaction and loyalty. In this role, you will impact the overall performance of the field service team, ensuring that customer needs are met promptly and effectively while driving continuous improvement initiatives.

Responsibilities

• As part of the Field Service team, ensuring efficient and effective service delivery.
• Monitor and analyze field service performance metrics to identify areas for improvement.
• Conduct maintenance and repairs on building automation equipment.
• Perform system upgrades and modifications as required.
• Collaborate with cross-functional teams to ensure successful implementation of solutions.
• Provide training and support to customers on the operation of building automation systems.
• This role may require travel up to 10% across Newfoundland.

Qualifications

• Minimum of 3 to 5 years of proven experience in building automation or controls field service or in a similar role.
• Valid Class 5 driver’s license.

We Value

• Post-Secondary education in HVAC, Controls, Engineering, or a related field.
• Knowledge of industry standards and regulations related to building automation.
• Certifications in building automation systems (e.g., Niagara, Tridium).
• Strong technical knowledge and understanding of relevant technologies.
• Strong customer focus and ability to build and maintain relationships.
• Ability to effectively communicate technical concepts to both technical and non-technical stakeholders.
• Experience in driving process improvements and implementing best practices.
• Ability to drive change and innovation.
• Excellent problem-solving and troubleshooting skills.
• Strong organizational and time management skills.

Benefits Of Working For Honeywell

• Benefits – Medical, Dental, Mental Health
• Paid Vacation
• Retirement Benefits (as per regional policy)
• Career Growth
• Professional Development

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges.

Honeywell is an equal‑opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.