Laundry, Uniform & Lost and Found Attendant - Full Time

Accorhotel; Vancouver; On-site; CAD 37,000 - 51,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Vision insurance

Life and disability insurance

Employee dining program

Discounted hotel rates

Pension plan

Job summary

Fairmont Pacific Rim in Vancouver is seeking a dedicated Housekeeping team member to support uniform management, guest service, and daily hotel operations. You will ensure clean, organized areas and assist in maintaining high standards of service in a luxury setting.

Ideal candidates bring strong organizational skills, attention to detail, and excellent communication. Flexible AM/PM shifts and a team-focused attitude are essential for success at this iconic property.

Qualifications

• Experience in housekeeping or guest services is an asset.
• Strong organizational and attention-to-detail abilities.
• Excellent communication skills required.
• Able to work with limited supervision.
• Team-oriented with a customer focus.

Responsibilities

• Issue and inspect all staff uniforms and dry cleaning.
• Report worn or damaged uniforms to housekeeping leadership.
• Assist in uniform inventories.
• Operate the self-service uniform conveyor and maintain a clean work area.
• Report maintenance to ensure the uniform area functions at a high standard.
• Create colleague name tags.
• Support the lost and found operation.
• Perform other tasks as assigned by management.
• Uphold top-tier internal and external customer service.
• Adhere to Health & Safety standards and environmental program.

Skills

Organizational skills

Attention to detail

Communication skills

Independent worker

Team player

Job description

What is in it for you:

• Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada's most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
• A competitive rate of $32.10 per hour
• Opportunity to develop your talent and grow within Fairmont Pacific Rim and across the world!
• Opportunity to be part of a dynamic Housekeeping team, in a luxury hotel environment.
• Complimentary work meal through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Travel reimbursement program for a TransLink monthly pass
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
• Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
• Opportunities to participate in sustainability, charity, and community engagement initiatives.
• Access to world-class training, leadership programs, and career development opportunities across a global network.
• Be part of a dynamic, diverse team in a stunning luxury setting where no two days are the same.
• Enjoy discounted room rates at Fairmont hotels worldwide, plus special rates at other Accor properties.

What you will be doing:

• Reporting to the housekeeping leadership, responsibilities and essential job functions include but are not limited to the following:
• Issue and inspect all staff uniforms and dry cleaning
• Reporting damaged or worn uniforms to housekeeping leadership
• Assist in uniform inventories as required
• Assist in operating the self-service uniform conveyor, take ownership of the space maintaining a clean and presentable working environment
• Report any necessary maintenance, preventative or otherwise, to ensure the uniform area is functioning to the highest standard.
• Creating colleague name tags
• Provide support to the lost and found operation
• Performs any and all other tasks, which are assigned by management
• Upholds the highest standard of internal and external customer service at all times
• Complies with Fairmont Hotels & Resorts policies, procedures and code of ethics
• To be Health & Safety conscious and actively involved in maintaining a safe work environment
• Actively participate in The Fairmont Pacific Rim's environmental program and department specific initiatives in working towards sustainable operations
• Upholds the highest standard of internal and external customer service by demonstrating Fairmont Service Essentials and applying 5 Diamond Service Standards at all times

Your experience and skills include:

• Previous experience is an asset
• Previous guest service and/or Housekeeping experience is an asset
• Proven organizational skills and attention to detail
• Excellent communication skills
• Ability to work effectively with limited supervision
• Ability to work flexible schedule, including AM and PM shifts
• Team oriented

Your team and working environment:

Working with a diverse and talented team of passionate individuals, in a luxury hotel environment

A team dedicated to providing the best accommodation guest experience

A team with outstanding attention to detail and is dedicated to delivering unparalleled customer service

Visa Requirements:

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS