Labour Relations and People Coordinator

WorkSafeBC; Richmond; Hybrid; CAD 73,000 - 88,000; Full time

Job summary

WorkSafeBC in Richmond, BC is seeking a highly organized Labour Relations and People Coordinator to support the Labour Relations team. This role handles confidential administrative duties, grievance management, and coordination for arbitration, bargaining, and board processes.

You will maintain records, prepare reports and presentations, manage calendars and meeting materials, and collaborate with internal and external stakeholders in a hybrid environment.

Qualifications

• Post-secondary education in HR or Business Administration preferred.
• Minimum of three years of administrative experience supporting senior management/Director level operations.
• Experience in labour relations or unionized environments is an asset.
• Strong proficiency with Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
• Experience coordinating meetings, preparing reports, maintaining records and handling confidential information.

Responsibilities

• Provide confidential administrative and coordination support to the Director, Labour Relations and team.
• Coordinate and support grievance, arbitration, Labour Relations Board, and collective bargaining activities.
• Prepare and maintain labour relations correspondence, reports, presentations, records, tracking systems, and documentation.
• Coordinate meetings, hearings, bargaining sessions, and stakeholder consultations, including agendas, minutes, and follow-up actions.
• Assist with labour relations reporting, information tracking, records management, and SharePoint administration.
• Support special projects and continuous improvement initiatives while building relationships with internal and external stakeholders.
• Model professional behaviours expected of WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking.

Skills

Organizational skills

Detail-oriented

Discretion

Strong written communication

Ability to manage multiple priorities

Confidentiality

Stakeholder coordination

Education

Post-secondary education in Human Resources or Business Administration

Tools

SharePoint

Excel

Microsoft 365

Copilot

Job description

Overview

We're looking for a highly organized and detail-oriented Labour Relations and People Coordinator to join our People and Culture team in Richmond.

Reporting to the Director, Labour Relations, you'll play an important role in supporting labour relations operations across WorkSafeBC. You'll provide confidential coordination and administrative support for a broad range of activities, including grievance management, arbitration and Labour Relations Board processes, collective bargaining preparation, reporting, records management, and stakeholder coordination.

Success in this role requires exceptional organizational skills, advanced attention to detail, sound judgment, and the ability to manage multiple priorities while handling sensitive and confidential information with discretion. You'll be responsible for preparing and editing a wide range of correspondence, reports, presentations, meeting materials, and records, requiring strong written communication skills and a high degree of accuracy.

You'll also leverage technology to support the team's work, using tools such as SharePoint, Excel, Microsoft 365 applications, and Copilot to manage information, maintain records, support reporting, and improve efficiency. A key aspect of this role is documenting discussions and outcomes from grievances, collective bargaining sessions, and other labour relations meetings, where thorough, accurate, and objective note-taking is essential, as records may be relied upon in formal proceedings and legal hearings.

This is a temporary role for 18 months.

Where you'll work

At WorkSafeBC, we offer a hybrid work model that combines working remotely, and in our offices, based on the operational needs of the position.

What you'll do

• Provide confidential administrative and coordination support to the Director, Labour Relations and Labour Relations team.
• Coordinate and support grievance, arbitration, Labour Relations Board, and collective bargaining activities.
• Prepare and maintain labour relations correspondence, reports, presentations, records, tracking systems, and documentation.
• Coordinate meetings, hearings, bargaining sessions, and stakeholder consultations, including agendas, minutes, and follow-up actions.
• Assist with labour relations reporting, information tracking, records management, and SharePoint administration.
• Support special projects and continuous improvement initiatives while building effective relationships with internal and external stakeholders.
• Consistently models the appropriate level of organizational behaviours expected of all WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking.

Is this a good fit for you?

• Handle highly confidential and sensitive information with professionalism, discretion, and integrity.
• Manage multiple priorities and deadlines while maintaining a high degree of accuracy and attention to detail.
• Communicate clearly and effectively with a diverse range of stakeholders, both verbally and in writing.
• Exercise sound judgment, take initiative, and work independently in a fast-paced environment.
• Analyze, organize, and synthesize information to support decision-making and operational activities.
• Build collaborative working relationships and deliver responsive, client-focused service.

Your background and experience

• Post-secondary education in Human Resources or Business Administration is preferred.
• A minimum of three years of related work experience in an administrative role supporting senior management and/or Director level operations.
• Experience working in labour relations or a unionized environment would be considered an asset.
• Strong proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
• Experience coordinating meetings, preparing reports, maintaining records, and managing confidential information.

We'll consider an equivalent combination of education and experience.

Important to know

• Consent to a criminal record check.
• Confirm you're legally entitled to work in Canada.

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What's it like to work at WorkSafeBC?

It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Our benefits

As a member of our tea m, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes:

• Four weeks of vacation
• Extensive h ealth care and dental benefits
• Sick leave

Salary: $72,821.00 - $88,478.00/annually