L2 Pharmacy Assistant - After-Hours Support (Kroll)

Canadian Inclusion; Oakville; On-site; CAD 38,000 - 52,000; Full time

Job summary

CareRx Corporation is hiring a Pharmacy Assistant L2 - After Hours Support to join our Pharmacy team. You will help with the preparation, packaging and organization of medication deliveries using Kroll Pharmacy software and support daily operations per Pharmacy Standards of Practice.

The role focuses on after-hours support for LTC homes and retirement communities, requiring strong customer service, accuracy and collaboration with registered pharmacists, nurses and production staff.

Qualifications

• Experience as a Pharmacy Assistant or certification from an accredited Pharmacy Assistant program is preferred, but not required.
• Excellent working knowledge of Kroll and eMAR systems (Point Click Care, Catalyst, Med E Care).
• Competency with Microsoft Office software.
• Demonstrated ability to operate PACMed and PACVision machines.

Responsibilities

• Entering new prescriptions and client information to be filled within Kroll Pharmacy software.
• Process refill prescriptions within Kroll Pharmacy software.
• Responding to phone inquiries from nurses providing strong customer service.
• Conduct third-party adjudications required for prescription billing.
• Ensure adherence to order cut-off times to achieve timely task completion.
• Deliver prescription labels to the production department ahead of scheduled delivery times.
• Proactively seek guidance from registered pharmacy professionals in navigating complex situations.
• Maintain confidentiality and ethical standards and protect personal and organizational information.
• Other duties will be assigned as required for business needs within the Pharmacy Assistant scope of responsibilities.

Skills

Kroll Pharmacy Software

eMAR systems

Microsoft Office

PACMed

PACVision

Attention to detail

Education

Pharmacy Assistant certification

Job description

CareRx Corporation is hiring a Pharmacy Assistant L2 - After Hours Support to join our Pharmacy team. You will help with the preparation, packaging and organization of medication deliveries using Kroll Pharmacy software and support daily operations per Pharmacy Standards of Practice.

The role focuses on after-hours support for LTC homes and retirement communities, requiring strong customer service, accuracy and collaboration with registered pharmacists, nurses and production staff.