Kitchen Sales Support Specialist

J.D. Irving, Limited; Mount Pearl; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading company in the construction sector is seeking a Kitchen Sales Support Specialist to enhance customer engagement and drive sales. This role involves collaborating with the sales team, managing customer interactions, and providing exceptional service. Candidates should have strong communication and problem-solving skills, along with a customer-focused approach.

Qualifications

• Strong foundation in customer service.
• Excellent communication skills and a team player.
• Organized with the ability to manage multiple projects.

Responsibilities

• Drive sales by engaging customers and sharing product knowledge.
• Assist in preparing estimates and installation service agreements.
• Resolve customer challenges efficiently and effectively.

Skills

Customer Service

Problem Solving

Communication

Organization

Microsoft Office

Knowledge of Building Materials

Job description

Job Title: Kitchen Sales Support Specialist

The Kitchen Sales Support Specialist is an integral part of our Installation Services sales team. They work collaboratively with the Kitchen Sales Representative to serve our customers effectively and generate sales opportunities.

This position is scheduled for Monday-Friday, with occasional weekends.

Qualifications

• Strong foundation in customer service
• Problem solver capable of working in a fast-paced environment
• Excellent communication skills and a team player
• Organized with the ability to manage multiple projects and meet deadlines
• Proficiency in Microsoft Office and willingness to learn new software programs
• Knowledge of building materials and the construction process is a plus
• Strong verbal and written communication skills

Responsibilities

• Drive sales by engaging customers, suggestive selling, and sharing product knowledge
• Collaborate with the Kitchen Sales Specialist to gain knowledge for future growth opportunities
• Assist in understanding customers’ needs and guiding them to suitable solutions
• Provide customers with an exceptional experience
• Assist in preparing estimates and installation service agreements
• Build and maintain new business relationships for repeat business
• Support the relationship management with customers handled by the installed sale team
• Resolve customer challenges efficiently and effectively
• Document sales activities in the company CRM system and keep information current
• Take initiative and confidently manage customer interactions
• Stay informed about the latest product trends and market conditions
• Uphold high standards of safety and customer service