Remote Customer Support Specialist

AO Globe Life - Nzube Justin Ejifugha; Ottawa; Remote; CAD 40,000 - 60,000; Full time

Job summary

AO Globe Life is hiring Remote Customer Support Specialists to help Canadian families with financial services. The role involves providing exceptional customer service, educating clients on insurance products, and maintaining compliance. Candidates must have strong communication skills and a LLQP license.

Benefits

Weekly compensation package including performance-based incentives.

Comprehensive benefits package including health, dental, and vision coverage.

Opportunities for professional development and career advancement.

Supportive and collaborative work environment.

Flexible work arrangements.

Qualifications

• Excellent written and verbal communication skills.
• Strong interpersonal and customer service skills.
• Proven ability to work independently and as part of a team.

Responsibilities

• Provide exceptional customer service to clients through various communication channels.
• Educate clients on our insurance products and services.
• Process customer inquiries and resolve issues efficiently.

Skills

Communication

Customer Service

Organizational Skills

Time Management

Interpersonal Skills

Education

LLQP License

Tools

Microsoft Office Suite

Job description

AO Globe Life is seeking highly motivated and results-oriented individuals to join our team as Remote Customer Support Specialists. This position offers a unique opportunity to contribute to the financial well-being of Canadian families while enjoying the flexibility and independence of remote work.

Responsibilities:

• Provide exceptional customer service to clients through various communication channels.
• Educate clients on our insurance products and services.
• Process customer inquiries and resolve issues efficiently and effectively.
• Maintain accurate records and adhere to all company policies and procedures.
• Contribute to a positive and collaborative team environment.

Qualifications:

• Excellent written and verbal communication skills.
• Strong interpersonal and customer service skills.
• Proven ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite.
• LLQP license is required (training and support will be provided).

Benefits:

• Weekly compensation package including performance-based incentives.
• Comprehensive benefits package including health, dental, and vision coverage.
• Opportunities for professional development and career advancement.
• Supportive and collaborative work environment.
• Flexible work arrangements.

To Apply:

Please submit your resume.

About AO Globe Life:

AO Globe Life is a leading provider of life insurance and financial services to Canadians. We are committed to providing our clients with exceptional service and helping them achieve their financial goals.

Equal Opportunity Employer

AO Globe Life is an equal opportunity employer and values diversity. We encourage all qualified candidates to apply, regardless of race, religion, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidate must reside in Canada to apply.