Key Accounts Administrator

Onyx Fire; Mississauga; Hybrid; CAD 42,000 - 65,000; Full time

Job summary

Onyx-Fire Protection Services Inc. is seeking a Key Accounts Administrator in Mississauga to support multiple departments—Estimating, Operations, and Service—with accurate client documentation and responsive service.

You will manage data entry, respond to inquiries, and maintain strong relationships with customers and colleagues. The role requires a high school diploma, excellent communication, and proficiency in Excel and Word.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication.
• Proficient in Microsoft Excel and Word.
• Strong data entry and typing skills.
• Discretion and confidentiality.
• Organized and detail-oriented.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Collaborate and co-ordinate with the various departments within Onyx-Fire (Estimating, Operations & Service) to ensure detailed and accurate support for our clients.
• Ensuring customer satisfaction during daily customer interactions with a strong attention to detail and a focus on fast turnaround and delivery for our clients.

Skills

Communication

Team player

Customer service

Organizational skills

Confidentiality

Multi-tasking

Independent worker

Empathy

Education

High school diploma

Tools

Excel

Word

Job description

COMMITTED TO YOUR SAFETY. INVESTED IN YOUR SATISFACTION.

Onyx-Fire Protection Services Inc. is your premier partner in the service, repair and installation of all fire safety equipment and systems – the evolution of fire safety. If you’re interested in working with us, or having your business become part of the growing Onyx network , we’d love to hear from you.

Onyx-Fire Protection Services Inc. is the fastest growing full-service fire protection company. At this time, we are seeking a Key Accounts Administrator.

Key Responsibilities

• Collaborate and co-ordinate with the various departments within Onyx-Fire (Estimating, Operations & Service) is required to ensure detailed and accurate support for our clients.
• Ensuring customer satisfaction during daily customer interactions with a strong attention to detail and a focus on fast turnaround and delivery for our clients.

Qualifications

• High school diploma or equivalent
• Excellent communication skills both verbal and written
• Intermediate to advanced knowledge of Microsoft Excel, Word
• Excellent typing and data entry skills
• Ability to deal effectively and courteously with all staff, customers and general public
• A proven team player with the ability to succeed in a fast-paced, rapidly changing environment
• Strong understanding and commitment to the requirements of confidentiality
• Exceptional organizational skills, attention to detail and the ability to multi-task
• Able to work independently with minimum supervision
• A positive, can-do attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity