Key Account Team – Key Account Representative

Valley Refrigeration and Air Conditioning Ltd.; St. Peter's; On-site; CAD 35,000 - 45,000; Full time

Benefits offered by this job

Annual performance review

Advancement opportunities

Ongoing training and careerDevelopment

Competitive salaries

Great company culture

Weekly pay

Blue Cross health and dental coverage

100% Paramedial coverage

RRSP matching

Uniform allowance

Paid personal time

Job summary

Valley Refrigeration and Air Conditioning Ltd. in Jacksonville, NB is seeking a detail-oriented administrator to support the Key Account Team. You will answer phones, dispatch calls, and assist with invoicing and quotes to ensure accuracy.

This full-time role requires 1–2 years in customer service, proficiency in MS Office, and a valid driver’s license or reliable transportation. Post-secondary education is an asset but not required.

Qualifications

• 1–2 years of experience in customer service or invoicing.
• Post-secondary education is an asset but not required.
• Proficient with Microsoft Office (Outlook, Word, Excel).
• Must have a valid driver’s license or reliable transportation.

Responsibilities

• Answering phones and directing calls to appropriate geographic regions and Key Account Representatives.
• Dispatching customer calls.
• Provide administrative support to operational teams to ensure daily operations.
• Coding and quoting invoices with accuracy.
• Maintain and enter information in accounting and field management databases.
• Review and organize documentation for customer transactions.
• Perform other duties to support business needs.

Skills

Customer service experience

Reliable transportation

Education

Post-secondary education preferred

Tools

MS Office

Job description

Position Details

The incumbent will work closely with the Key Account Team to ensure customer calls are dispatched accurately, quote and invoice accuracy is maintained, and customers are welcomed upon entry of the office.

Job Type

Full Time

Responsibilities

• Answering phones and directing calls to appropriate geographic regions and Key Account Representatives
• Dispatching customer calls
• Providing administrative support to various operational teams and departments to ensure effective daily business operations
• Coding and quoting invoices while ensuring accuracy
• Maintaining and entering accurate information in accounting and field management databases
• Reviewing, organizing and correcting documentation for customer transactions
• Other duties as required to support business needs

Qualifications

• 1-2 years' experience in a position in customer service and/or preparing professional service invoices
• A post-secondary education would be considered an asset but not required
• Must be proficient in Microsoft Office Suite, specifically Outlook, Word, Excel
• Must possess a valid driver's license and/or have reliable transportation to and from work

Benefits

• Annual performance review
• Advancement opportunities
• Ongoing training and career development
• Competitive salaries
• Great company culture
• Weekly pay
• Blue Cross health and dental coverage
• 100% Paramedial coverage
• RRSP matchingUniform allowance
• Paid personal time

Compensation Range: $35,000.00 - $45,000.00+ annually.

The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education and training, and other organizational needs.

Location

Jacksonville, New Brunswick

Start Date

ASAP