Key Account Manager (Canada)

Arajet Airlines; Ottawa; On-site; CAD 60,000 - 90,000; Full time

Job summary

Arajet Airlines is seeking a Key Account Manager for the Canadian market. The role focuses on building relationships with travel agencies and corporate clients, developing sales strategies, and negotiating contracts. This position requires a proactive and independent individual with a sales background in the tourism or airline industry, ready to thrive in a fast-paced environment.

Qualifications

• Experience in sales in the tourism or airline industry required.
• Ability to work independently and collaboratively.

Responsibilities

• Build and maintain relationships with travel agencies and corporate clients.
• Develop and implement sales strategies to achieve revenue targets.
• Negotiate contracts and incentive programs with travel partners.
• Prepare and analyze sales reports to track performance.

Skills

Sales

Negotiation

Relationship Management

Customer Service

Problem-Solving

Communication

Interpersonal Skills

Job description

Arajet is the flagship airline of the Dominican Republic, created with the vision of offering new opportunity in air travel, connecting all of America with competitive rates, flexible packages and a service that reflects our authentic Dominican essence.

We are seeking an independent Key Account Manager to join our team full-time to cover the Canadian market. If you are a natural salesperson, hungry, ambitious, sharp, and seeking to be a part of a high-performance team at a fast-paced startup, this could be the right role for you.

Join us in bringing more people closer to their dreams, we’d be honored to welcome you aboard to the Arajet team.

Vamo' Arriba!

Job Summary :

The Key Account Manager role builds and maintain relationships with travel agencies, corporate clients, consolidators and tour operators to promote ticket sales and services in the Canadian market.

Develop and implement sales strategies to achieve revenue targets and market share growth.

Maintain relationships with travel agencies, corporate clients, consolidators and tour operators, acting as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring customer satisfaction.

Negotiate contracts, agreements, and incentive programs with travel partners to maximize mutual benefits.

Utilize CRM tool to document sales activity and maintain an updated client and prospect database.

Prepare and analyze sales reports to track performance, identify gaps, recommend solutions, to include monitoring market trends, competitor activities, and customer preferences to identify new business opportunities.

Conduct presentations, product demonstrations and training sessions to familiarize clients with airline offerings and booking tools.

Represent the airline at trade shows, industry events, and client meetings to strengthen brand presence.

Stay updated on airline products, policies, and industry developments to effectively communicate value propositions to clients.

• Collaborate with internal teams, such as sales support, revenue management and marketing, to align sales efforts with overall business objectives.
• Sales, Negotiation, and Relationship Management skills
• Experience in sales in the tourism or airline industry required
• Experience in developing sales strategies and meeting sales targets
• Excellent communication and interpersonal skills
• Customer service orientation and problem-solving abilities
• Ability to work independently and collaboratively