Key Account Manager

CT Bakery; Mississauga; On-site; CAD 80,000 - 110,000; Full time

Job summary

CT Bakery in Mississauga, Canada is seeking a results‑driven Key Accounts Manager to oversee relationships with our major customers in the food manufacturing sector. You will be responsible for maintaining and growing sales, managing customer expectations, and developing business strategies that align with company goals.

You will collaborate with internal teams such as production, quality and regulatory to ensure timely delivery, product quality and compliance.

Qualifications

• Manage and develop relationships with key customers in the food manufacturing industry.
• Develop and implement business strategies to drive growth with key customers.
• Collaborate with internal teams to ensure timely delivery and product quality.
• Identify opportunities to increase sales and drive new business development.
• Prepare regular account reports, forecasts and performance analyses.
• Attend industry events and customer meetings as needed.

Responsibilities

• Monitor inventory levels at customer locations and ensure product quality.
• Track market trends, customer feedback and competitive activity to inform sales strategies.
• Develop and manage account plans and budgets.
• Prepare and deliver sales presentations to key customers.
• Meet or exceed sales targets and objectives.
• Attend industry events and customer meetings as needed.

Skills

Key account management

Relationship building

Sales strategy development

Customer collaboration

Job description

A key accounts manager for the food manufacturing industry is responsible for managing and growing relationships with key customers or clients. The following is a typical job description for this role:

Job Summary:

The Key Accounts Manager will be responsible for managing relationships with key customers. The successful candidate will be responsible for maintaining and growing sales with key customers, managing customer expectations, and developing business strategies that align with company goals.

Requirements:

• Manage and develop relationships with key customers in the industry
• Develop and implement business strategies to drive growth with key customers
• Collaborate with internal teams (e.g., production, quality, regulatory) to ensure timely delivery and product quality
• Monitor inventory levels at customer locations and ensure product meets quality standards
• Identify opportunities to increase sales with existing customers and drive new business development
• Ensure customer satisfaction and timely resolution of any customer issues or concerns
• Prepare regular account reports, forecasts and performance analyses
• Track market trends, customer feedback and competitive activity to inform sales strategies
• Develop and manage account plans and budgets
• Prepare and deliver sales presentations to key customers
• Develop and maintain an understanding of the customer’s business and industry
• Meet or exceed sales targets and objectives
• Attend industry events, trade shoes and customer meetings as needed.