Key Account Manager

Kenvue-1; Markham; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Benefit Package

Paid Company Holidays

Learning & Development Opportunities

Job summary

Kenvue-1 in Markham, Ontario, is seeking a Key Account Manager to develop Customer Business Plans and achieve key business objectives. This role focuses on building strong relationships with accounts and partners while utilizing analytics to drive sales growth.

The ideal candidate will have a university degree and 3-5 years of experience in sales or marketing. Kenvue-1 offers a hybrid work environment and a competitive benefits package.

Qualifications

• 3 to 5 years of professional business experience in sales, marketing, or customer development.
• Strong ability to manage trade investment and forecasting.

Responsibilities

• Develop and achieve Customer Business Plans and key business objectives.
• Manage and negotiate key agreements with customer partners.
• Utilize analytics and insights to drive sales growth.

Skills

Sales experience

Negotiation skills

Analytical skills

Digital literacy

Education

University degree (Business or Marketing preferred)

Tools

MS Office Suite

Sales database applications

Job description

Key Account Manager

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information click here.

Role reports to

Customer Leader - SDM

Location

North America, Canada, Ontario, Markham

Work Location

Hybrid

What you will do

The Key Account Manager is responsible for the development and achievement of Customer Business Plans and other key business objectives across a variety of performance indicators, including Net Trade Sales, Point of Sales (POS), Brand and Customer Share Growth, Trade Investment Management and Customer Profitability. You will achieve these objectives by developing strong relationships with Key Account (customer) and internal business partners (e.g. Marketing, Supply Chain, Finance, Category Management, Shopper Marketing).

This requisition is posted as a talent pipeline role to proactively build and maintain a strong pool of qualified candidates. While there may not be an immediate opening tied to this posting, candidates will be assessed and engaged for current and future opportunities as business needs evolve.

Kenvue Canada's corporate office is currently located in Markham, ON but is scheduled to move to North York (Yonge and Sheppard area) in or around Q3 2026.

Key Responsibilities

• Deliver against Business Plan KPI targets for assigned accounts, categories, and brands
• Develop joint value business plans with customers that reflect the strategies and objectives for assigned brand and categories
• Manage and negotiate key agreements with customer partners including promotion and merchandising planning, new product listing, pricing actions, Revenue Growth Management, distribution and customer trade investment management.
• Utilize analytics and insights to drive sales growth, improve and increase trade investment return on investment, improve profitability, identify category development opportunities, improve and accelerate on shelf availability, review and assess inventory positions.
• Manage assigned Customer Trade investment
• Prepare comprehensive and accurate monthly Sales and Trade Investment customer forecasts and the latest estimates
• Manage day to day operation of the business including managing customer requests, deduction management, ad hoc requests, and communication with customer and internal partners.

What we are looking for

Required Qualifications

• University degree is required, preferably in Business, Marketing or other related field.
• A minimum of 3 to 5 years professional business experience in sales, marketing, customer development, business analytics, and/or category management experience is required.

Desired Qualifications

• Previous experience in CPG and retailer preferred.
• Ability to prioritize and effectively balance multiple projects/initiatives.
• Ability to interpret and communicate complex business data.
• Strong digital literacy, including Copilot, MS Office Suite applications, sales database, and web applications.
• Ability to manage trade investment and forecasting of a business.
• Strong analytical skill set and the ability to pull out relevant data points to recognize trends and shape a business story.
• Negotiation skills and leadership during joint planning business meetings externally.
• Ability to navigate an organization internally and externally developing relationships and moving past barriers.
• Ability to work in a matrix environment where priorities change rapidly, and high complexity is evident.
• Strong ability to work independently to identify business needs and opportunities.
• In-depth computer skills, with the ability to create, manipulate, revise, and modify data, documents, presentations, and spreadsheets is required.

What’s in it for you

Annual base salary for new hires in this position ranges: $0.00 - $0.00

This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job-related factors.

Benefits

• Competitive Benefit Package
• Paid Company Holidays, Paid Vacation, Volunteer Time & More!
• Learning & Development Opportunities
• Kenvuer Impact Networks
• This list could vary based on location/region

*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.

Kenvue incorporates Artificial Intelligence into our recruitment process to enhance job postings and streamline the sorting and screening of applications, helping attract a qualified candidate pool. Our experienced team will review and select the top applicants, ensuring that human judgment guides our hiring decisions. For more information, please refer to our Careers Privacy Policy.