Kettle Valley Steak House Manager – Winter 26/27

Big White Ski Resort Ltd.; Kelowna; On-site; CAD 35,817 - 39,950; Full time

Job summary

Big White Ski Resort Ltd. in Kelowna is seeking a Kettle Valley Steak House Manager for a seasonal, full-time role starting mid/late October.

You will oversee front-of-house operations, train staff, manage wine service, and ensure an outstanding guest experience in a fine dining setting. Reporting to the Hospitality Director, the role requires 5+ years in fine dining management, high-volume restaurant background, and a degree in food service management.

Qualifications

• 5+ years of fine dining management experience.
• High-volume, high-end restaurant experience.
• ISG/WSET/CMS wine certification preferred.
• Degree or diploma in food service management.

Responsibilities

• Manage all outlet operations within budgeted guidelines and high standards.
• Train, lead and appraise service staff; ensure guest satisfaction.
• Oversee wine program, menu design, and beverage controls.
• Ensure compliance with BC liquor laws and Food Safe regulations.

Skills

Communication

Leadership

Wine service

Staff training

Education

Degree/Diploma in Food Service Management

Tools

MS Office

Toast

Optimum Control

Job description

Job Category: Hospitality - Food and Beverage

Requisition Number: KETTL001584

• Posted : July 23, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Big White Ski Resort
Kelowna, BC V1P1P3, CAN

Description

Position: Kettle Valley Steak House Manager Reports to: Hospitality Director

Employment: Seasonal, Full Time Start Date: Mid/late October

Pay Rate: $26 - $29/ hourly End Date: Mid-April

The Kettle Valley Steakhouse, a staple of the resort’s food and beverage scene, is set to reopen its doors in December 2025, once again offering culinary excellence on the mountain. We are looking for a professional fine dining manager with previous 4+ star resort experience to be responsible for managing all front of house Kettle Valley Steakhouse operations while delivering a world class guest experience. The successful candidate will be able to train, direct service staff, control beverage inventory and execute daily service at a high level. The successful candidate will be highly proficient in wine service, craft cocktail preparation and food savvy. This position reports directly to the Director of Hospitality.

Responsibilities

• Manage all outlet operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Assist in the design and implementation of wine and drinks menus, goods purchasing and controls
• Identify customer’s needs and respond proactively to all of their concerns
• Demonstrate leadership abilities through attracting, recruiting, training and appraising talented personnel
• Possess a strong working knowledge of BC liquor laws, licensing requirements, and compliance regulations
• Establish and maintain policies and procedures for internal systems and processes
• Comply with all Food Safe and Serving it Right regulations
• Report to management regarding sales results and productivity

Requirements

• 5+ years of fine dining management experience
• Excellent record in high volume high end food establishments, banqueting experience a plus but not necessary
• Working knowledge of various computer software programs (MS Office, Toast, Optimum Control)
• Excellent communication and leadership skills
• Accredited wine certification from ISG, WSET or CMS
• Degree/Diploma in Food Service management or related field

Working Conditions:

• Able to work long hours
• Be on feet for extended periods of time
• Able to Lift 20lbs and bend and push repeatedly
• May be asked to work overtime in busy periods
• Help in other areas as needed

Other Skills:

• Problem solving Skills
• Passion for Customer Service
• A drive to learn more about Fine dining and Wine and Food