Kettle Valley Steak House Manager – Winter 26/27

Big White Ski Resort; Area E (Beaverdell/West Boundary); On-site; CAD 35,817 - 39,950; Full time

Job summary

Big White Ski Resort seeks a seasoned Kettle Valley Steak House Manager for its seasonal, on-site operation. This role oversees front-of-house service, wine and cocktail programs, and staff training to deliver world-class guest experiences.

Start date is mid/late October with an end date mid-April. Requires 5+ years in fine dining management and accredited wine certification. Competitive hourly pay and strong room for leadership growth are offered.

Qualifications

• 5+ years of fine dining management experience.
• Excellent communication and leadership skills.
• Accredited wine certification from ISG, WSET or CMS.
• Degree/Diploma in Food Service management or related field.

Responsibilities

• Manage all outlet operations within budgeted guidelines and to the highest standards.
• Preserve excellent levels of internal and external customer service.
• Assist in design and implementation of wine and drinks menus, goods purchasing and controls.
• Identify customer needs and respond proactively to all concerns.
• Demonstrate leadership through recruiting, training and appraising staff.
• Comply with BC liquor laws, licensing requirements and compliance regulations.
• Maintain policies and procedures for internal systems and processes.
• Ensure Food Safe and Serving It Right regulations are followed.
• Report to management regarding sales results and productivity.

Skills

Leadership

Customer service

Wine service

Staff training

Education

Degree/Diploma in Food Service management

Tools

MS Office

Toast

Optimum Control

Job description

Job Category: Hospitality - Food and Beverage

Requisition Number: KETTL001584

• Posted : July 23, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Big White Ski Resort
Kelowna, BC V1P1P3, CAN

Description

Position: Kettle Valley Steak House Manager Reports to: Hospitality Director

Employment: Seasonal, Full Time Start Date: Mid/late October

Pay Rate: $26 - $29/ hourly End Date: Mid-April

The Kettle Valley Steakhouse, a staple of the resort’s food and beverage scene, is set to reopen its doors in December 2025, once again offering culinary excellence on the mountain. We are looking for a professional fine dining manager with previous 4+ star resort experience to be responsible for managing all front of house Kettle Valley Steakhouse operations while delivering a world class guest experience. The successful candidate will be able to train, direct service staff, control beverage inventory and execute daily service at a high level. The successful candidate will be highly proficient in wine service, craft cocktail preparation and food savvy. This position reports directly to the Director of Hospitality.

Responsibilities

• Manage all outlet operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Assist in the design and implementation of wine and drinks menus, goods purchasing and controls
• Identify customer’s needs and respond proactively to all of their concerns
• Demonstrate leadership abilities through attracting, recruiting, training and appraising talented personnel
• Possess a strong working knowledge of BC liquor laws, licensing requirements, and compliance regulations
• Establish and maintain policies and procedures for internal systems and processes
• Comply with all Food Safe and Serving it Right regulations
• Report to management regarding sales results and productivity

Requirements

• 5+ years of fine dining management experience
• Excellent record in high volume high end food establishments, banqueting experience a plus but not necessary
• Working knowledge of various computer software programs (MS Office, Toast, Optimum Control)
• Excellent communication and leadership skills
• Accredited wine certification from ISG, WSET or CMS
• Degree/Diploma in Food Service management or related field

Working Conditions:

• Able to work long hours
• Be on feet for extended periods of time
• Able to Lift 20lbs and bend and push repeatedly
• May be asked to work overtime in busy periods
• Help in other areas as needed

Other Skills:

• Problem solving Skills
• Passion for Customer Service
• A drive to learn more about Fine dining and Wine and Food