Junior Systems Administrator – Enterprise IT Ops (Onsite, Toronto)

Randstad Canada; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Randstad Canada seeks a proactive Junior Systems Administrator/Operations Support Specialist for an enterprise-level contract in Toronto, onsite five days a week. The role covers server/workstation administration, user provisioning in AD/Entra ID, patching, and incident resolution under ITSM policies.

You'll gain exposure to VMware/Hyper‑V virtualization, Microsoft 365, and security controls, while collaborating with cross-functional teams in a large enterprise IT environment.

Qualifications

• Experience diagnosing hardware, OS, and network performance issues.
• Knowledge of Windows Server, Active Directory, GPO, DNS, DHCP.
• Understanding cloud and modern workplace: Azure, Microsoft 365, Entra ID.
• Understanding cybersecurity best practices: endpoint protection, patching, access control.
• Experience with virtualization, file/print services, and endpoint management.
• Networking fundamentals: TCP/IP, VPNs, switches, firewalls.
• Familiar with ITSM processes using ServiceNow/Remedy.
• Scripting basics: PowerShell or batch to automate tasks.
• Awareness of AODA accessibility standards.
• Willingness for after-hours maintenance and on-call rotations.
• Strong communication and customer service orientation.
• Documentation and runbooks discipline.
• Ability to manage priorities in a multidisciplinary team.

Responsibilities

• Provide day-to-day systems administration, operational support, and infrastructure maintenance across servers, workstations, and network hardware.
• Perform user provisioning/deprovisioning, profile configurations, and access management in AD and Entra ID.
• Deploy OS updates, software upgrades, and patches following change management processes.
• Troubleshoot hardware, software, performance bottlenecks, and connectivity issues with structured diagnostics.
• Deliver Level 1/2 support, log and resolve incidents within SLAs.
• Monitor resource utilization, performance trends, and backups to ensure availability and data integrity.
• Support print servers, shared storage, file servers, and virtualization platforms (VMware/Hyper‑V).
• Implement cybersecurity operational controls and vulnerability remediation.
• Use PowerShell/batch to automate routine maintenance tasks.
• Coordinate incident escalation with senior engineers and vendors.
• Maintain documentation, runbooks, inventories, and knowledge base articles.
• Follow ITSM workflows for incidents, problems, and changes using ITSM tools.

Skills

Troubleshooting

Sys Admin/Identity

Cloud & M365

Cybersecurity Hygiene

Enterprise Infrastructure

Networking Fundamentals

ITSM Processes

Scripting

AODA Compliance

Maintenance & Patch

Communication Skills

Customer Service

Documentation & SOPs

Collaboration & Time Mgmt

Tools

Windows Server

Active Directory

GPO

DNS

DHCP

VMware

Hyper-V

Microsoft Entra ID

Microsoft 365

Job description

Randstad Canada seeks a proactive Junior Systems Administrator/Operations Support Specialist for an enterprise-level contract in Toronto, onsite five days a week. The role covers server/workstation administration, user provisioning in AD/Entra ID, patching, and incident resolution under ITSM policies.

You'll gain exposure to VMware/Hyper‑V virtualization, Microsoft 365, and security controls, while collaborating with cross-functional teams in a large enterprise IT environment.