Junior Mechanical Service Technician

Doppelmayr Canada; Quebec; Hybrid; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Casual dresscode

Company cell phone

Company laptop

Dental care

Disability insurance

Employee assistance program

Company events

Extended health insurance

Flexible working hours

Life insurance

On-site parking

Paid time off

Job summary

Doppelmayr Canada, based in Saint-Jérôme, seeks a Junior Mechanical Service Technician to support maintenance, inspection, and repair of ropeway installations across Eastern Canada. You will work under experienced technicians, conduct field interventions, and prepare service reports.

The role emphasizes learning ERP, interpreting technical drawings, and delivering quality customer service while traveling frequently and respecting safety standards.

Qualifications

• Diploma of Vocational Studies (DVS) in Industrial Mechanics or related field.
• Ability to read and interpret technical drawings.
• Willingness to learn an ERP system.
• Strong analytical skills for diagnosing mechanical/hydraulic issues.
• Excellent documentation and client communication skills.

Responsibilities

• Perform maintenance, inspection, and repairs of mechanical and hydraulic systems.
• Assist in field service interventions and report preparation.
• Support installation department during ropeway projects as needed.
• Participate in on‑call rotation and emergency response.
• Collaborate with technicians, engineers, project managers, and site supervisors.

Skills

Technical drawings reading

ERP system

Analytical skills

Metric system knowledge

Client communication

Priority management

Autonomy

Team spirit

French language

English language

Education

DVS in Industrial Mechanics

Tools

ERP system

Job description

Introduction

With innovative ropeways, the Doppelmayr teams set world records, create eye-catching highlights and generate enthusiasm among customers and passengers. We develop mobility solutions for the future and high-performance material transport systems for use all over the world. This is made possible by our employees, who implement our unique projects and continue to generate enthusiasm with innovative ideas.

Doppelmayr Canada Ltd., located in the beautiful Laurentians region, offers you a unique opportunity to join its team of passionate professionals as a Junior Mechanical Service Technician!

Our promise

• A salary based on your skills
• Several weeks of vacation and more than ten additional days paid by the employer
• Stability – a permanent position with continuous work throughout the year
• Overtime pay
• The opportunity to join a team of skilled craftsmen and contribute within a global group experiencing steady growth due to the increasing demand for low environmental impact mobility
• And much more!

This position is based at our Saint-Jérôme facility, but requires frequent travel to support our clients in Eastern Canada.

Your tasks

As a Junior Mechanical Service Technician, you will contribute to the maintenance, inspection, and mechanical and hydraulic repair activities of our customers' installations, primarily located throughout Eastern Canada. Under the supervision of experienced technicians, you will participate in field service interventions, technical report preparation, and follow‑up on completed work. This role offers an excellent opportunity to develop your technical skills within a specialized team while helping deliver high‑quality service to our customers.

Summary of tasks

Maintenance and Field Service

• Assist with inspections, preventive maintenance, and repairs of mechanical and hydraulic systems.
• Support technicians in diagnosing and troubleshooting mechanical issues.
• Help identify equipment abnormalities and report situations requiring further attention.
• Perform various maintenance tasks in accordance with established procedures and safety standards.

Customer Support and Service

• Participate in customer service interventions under the guidance of experienced technicians.
• Contribute to maintaining excellent customer relationships by providing professional and courteous service.
• Assist the team in handling service requests, deficiencies, and warranty‑related matters.
• Occasionally participate in the on‑call rotation and emergency response activities, depending on experience and operational needs.

Collaboration and Technical Development

• Work closely with service technicians, service engineers, project managers, and site supervisors.
• Assist in the preparation and filing of service and inspection reports.
• Help prepare materials, tools, and equipment required for field interventions.
• Support the Installation Department during new ropeway construction and installation projects as required.

Continuous Improvement

• Report issues observed on equipment and share observations with the team.
• Participate in failure analysis and troubleshooting efforts under the guidance of experienced personnel.
• Contribute to the continuous improvement of maintenance practices and work methods.

Your profile

Education and Qualifications

• Diploma of Vocational Studies (DVS) in Industrial Mechanics or any other relevant field (construction mechanics, hydraulics, mechanical engineering technology, etc.)

Skills and Experience

• Ability to read and interpret technical drawings.
• Willing to learn an Enterprise Resource Planning (ERP) system.
• Technical analytical skills: Ability to quickly diagnose and resolve complex mechanical and hydraulic issues.
• Ability to read complex technical drawings and strong knowledge of the metric system.
• Communication and customer relations: Strong ability to simplify complex technical concepts and produce thorough documentation (service reports), maintaining a professional and trusted relationship with clients.
• Priority management: Ability to prioritize urgent issues and plan interventions efficiently to optimize client needs and travel.
• Autonomy and adaptability: Ability to make technical decisions in the field and adapt to changing conditions.
• Team spirit: Strong willingness to collaborate and support colleagues in achieving common objectives.

Languages

• Advanced French (reading, writing, listening, and speaking).
• Intermediate English (reading, writing, listening, and speaking).

French is the primary working language within the organization.

The incumbent of the position must occasionally collaborate with the technical centers of expertise at the parent company in Austria, as well as with Doppelmayr USA, for production coordination and the sharing of manufacturing methods and best practices.

Other

• Comfortable working at heights and in various weather conditions
• Availability for frequent weekday travel, including overtime
• Occasional availability for evening or weekend work during critical phases
• Willingness to travel for short business trips across North America and Europe
• Valid, unrestricted passport
• Valid, unrestricted driver’s license

#DPC

Keywords: Construction Mechanic, Construction Mechanics, Electromechanic, Electromechanics, Traveling Service Technician, Field Service Technician, Industrial Mechanic, Industrial Mechanics, Hydraulic Technician, Hydraulic Mechanic, Lift Mechanic, Industrial Maintenance Technician, Preventive Maintenance, Corrective Maintenance, Mechanical Troubleshooting, Hydraulic Systems, Mechanical Drawings Interpretation, After‑Sales Service, Emergency Troubleshooting, Heavy Machinery

We offer

• Casual dresscode
• Company cell phone
• Company laptop
• Dental care
• Disability insurance
• Employee assistance program
• Company events
• Extended health insurance
• Flexible working hours
• Life insurance
• On‑site parking
• Paid time off