Junior IT Support Analyst: Grow in Cloud & End-User Tech

TorQuest Partners; Canada; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading private equity firm in Canada is seeking a Junior IT Support Analyst to join their IT team. The ideal candidate will provide technical support and troubleshooting for end-users, assist with hardware/software issues, and support Office 365 applications. This role is perfect for someone eager to learn and grow in a collaborative environment, ensuring effective IT operations and user satisfaction. Competitive salary and opportunities for development included.

Qualifications

• 1–2 years of experience in IT support or relevant co-op/internship experience.
• Basic understanding of Windows OS, hardware troubleshooting, and networking.
• Familiarity with Office 365 apps such as Outlook, Teams, and OneDrive.

Responsibilities

• Provide technical support and troubleshooting for employees.
• Assist with hardware and software installation and maintenance.
• Help resolve issues related to Office productivity tools.

Skills

IT support experience

Windows OS

Troubleshooting

Office 365

Networking fundamentals

Tools

Azure AD

Intune

Job description

A leading private equity firm in Canada is seeking a Junior IT Support Analyst to join their IT team. The ideal candidate will provide technical support and troubleshooting for end-users, assist with hardware/software issues, and support Office 365 applications. This role is perfect for someone eager to learn and grow in a collaborative environment, ensuring effective IT operations and user satisfaction. Competitive salary and opportunities for development included.