Junior E-commerce Specialist

Placements24; Kimberley; On-site; CAD 12,000 - 19,000; Full time

Benefits offered by this job

Mentorship from experienced pros

Career progression opportunities

Employee discounts

Job summary

Placements24 is seeking a Junior E-commerce Specialist to join our team in Kimberley, South Africa. This entry-level role offers hands-on experience across product management, website updates, and customer support, working closely with the senior e-commerce team to learn best practices and contribute to daily online store success.

The position emphasizes enthusiasm, willingness to learn, and collaboration, with exposure to all facets of e-commerce operations and opportunities for career

Qualifications

• High school diploma or equivalent.
• Degree or certificate in Business, Marketing, or related field is a plus.
• Enthusiasm for e-commerce and a willingness to learn.
• Basic computer proficiency including MS Office Suite.
• Strong attention to detail and organizational skills.
• Good written and verbal communication skills.
• Ability to work collaboratively within a team.
• Familiarity with online shopping is beneficial.

Responsibilities

• Assist with uploading and maintaining product listings on the e-commerce website, ensuring accuracy of descriptions, pricing, and images.
• Help manage website content and updates, ensuring information is current and engaging.
• Support the customer service team by responding to basic customer inquiries via email or chat.
• Monitor website performance and report any technical issues or bugs to the relevant team.
• Assist with inventory tracking and management tasks.
• Contribute to the execution of marketing campaigns by preparing assets or scheduling posts.
• Learn and apply e-commerce best practices in daily tasks.
• Participate in team meetings and contribute ideas for improving the online customer experience.

Skills

MS Office

Attention to detail

Teamwork

Communication skills

E-commerce familiarity

Education

High school diploma

Degree or certificate in Business/Marketing (a plus)

Job description

About the Role

Our client, a reputable e-commerce company, is looking for an enthusiastic and eager Junior E-commerce Specialist to join their team in **Kimberley, Northern Cape, ZA**. This entry-level position offers a fantastic opportunity to gain hands‑on experience across various aspects of online retail operations, including product management, website updates, and customer support assistance. You will work closely with the senior e-commerce team, learning best practices and contributing to the day‑to‑day success of the online store. This role is ideal for a motivated individual looking to kickstart a career in the e‑commerce industry.

Key Responsibilities

• Assist with uploading and maintaining product listings on the e-commerce website, ensuring accuracy of descriptions, pricing, and images.
• Help manage website content and updates, ensuring information is current and engaging.
• Support the customer service team by responding to basic customer inquiries via email or chat.
• Monitor website performance and report any technical issues or bugs to the relevant team.
• Assist with inventory tracking and management tasks.
• Contribute to the execution of marketing campaigns by preparing assets or scheduling posts.
• Learn and apply e-commerce best practices in daily tasks.
• Participate in team meetings and contribute ideas for improving the online customer experience.

Requirements

• High school diploma or equivalent; a degree or certificate in Business, Marketing, or a related field is a plus.
• Enthusiasm for e-commerce and a willingness to learn.
• Basic computer proficiency, including MS Office Suite.
• Strong attention to detail and organizational skills.
• Good written and verbal communication skills.
• Ability to work collaboratively within a team.
• Familiarity with online shopping is beneficial.

Benefits

• Competitive starting salary for an entry-level position.
• Exposure to all facets of e-commerce operations.
• Comprehensive training and mentorship from experienced professionals.
• Opportunities for career progression within the company.
• Positive and collaborative work environment located in **Kimberley, Northern Cape, ZA**.
• Employee discounts on company products.
• Contribution to basic benefits package.