E-commerce Social Media Assistant

Placements24; Kimberley; On-site; CAD 10,000 - 15,000; Full time

Benefits offered by this job

Internship stipend

Mentorship from professionals

Hands-on social media experience

Networking opportunities in Kimberley

Job summary

Placements24 is seeking an E-commerce Social Media Assistant intern to join our Kimberley team. You will gain hands-on experience in digital marketing, supporting campaigns, content creation, and daily social media operations while learning from seasoned professionals.

The role requires a current marketing/communications student or recent graduate with a passion for social media, strong writing, and basic Canva skills.

Qualifications

• Pursuing or recently completed degree in Marketing, Communications, Digital Media, or related field.
• Genuine interest in social media and digital marketing.
• Basic understanding of major platforms and functionalities.
• Strong written and verbal communication; ability to follow instructions.

Responsibilities

• Assist in managing and updating social media profiles across platforms (Instagram, Facebook, Twitter).
• Help create and schedule posts, write captions, and source visuals.
• Monitor feeds for comments and messages; escalate when needed.
• Engage with followers via basic replies and inquiries.
• Support campaigns and promotions; assist with content creation (graphics, short videos).
• Track performance metrics and prepare simple reports.
• Research trends and competitors; contribute ideas for content and engagement.

Skills

Social media basics

Communication

Teamwork

Content creation

Education

Marketing/Communications degree or diploma

Tools

Canva

Job description

About the Role

Our client, an exciting e-commerce startup in Kimberley, Northern Cape , is looking for a motivated and eager E-commerce Social Media Assistant to join their growing team. This internship position is a fantastic opportunity for someone looking to gain hands‑on experience in digital marketing and social media management within the fast‑paced e-commerce sector. You will support the marketing team in executing social media campaigns, creating content, monitoring channels, and assisting with daily operations. The ideal candidate is a proactive learner, passionate about social media, and possesses a basic understanding of brand communication. This role requires you to be based in the office in Kimberley , providing a great chance to learn directly from experienced professionals and immerse yourself in the company culture. This is a valuable stepping stone for a career in digital marketing.

Key Responsibilities

• Assist in managing and updating social media profiles across platforms like Instagram, Facebook, and Twitter.
• Help create and schedule social media posts, including writing captions and sourcing relevant visuals.
• Monitor social media feeds for comments, messages, and mentions, escalating when necessary.
• Engage with followers by responding to basic inquiries and comments.
• Support the marketing team in executing social media campaigns and promotions.
• Assist with basic content creation, such as simple graphics or short video edits.
• Help track social media performance metrics and compile simple reports.
• Conduct research on social media trends and competitor activities.
• Contribute ideas for social media content and engagement strategies.
• Learn and apply company brand guidelines to all social media activities.

Requirements

• Currently pursuing or recently completed a degree or diploma in Marketing, Communications, Digital Media, or a related field.
• Genuine interest and passion for social media and digital marketing.
• Basic understanding of major social media platforms and their functionalities.
• Good written and verbal communication skills.
• Ability to follow instructions and work as part of a team.
• Basic graphic design skills (e.g., using Canva) are a plus.
• Eagerness to learn and take on new challenges.
• Must be based in or willing to relocate to Kimberley, Northern Cape for the duration of the internship.
• Strong organizational skills and attention to detail.
• Professional attitude and strong work ethic.

Benefits

• Internship stipend equivalent to R per annum.
• Hands‑on experience in e-commerce social media marketing.
• Mentorship from experienced marketing professionals.
• Opportunity to contribute to real-world marketing campaigns.
• Exposure to the e-commerce industry.
• Networking opportunities within the business community of Kimberley .
• Potential for future employment opportunities based on performance.
• Valuable skills development for a future career.