About the Role
Our client, a well-established online retailer based in Kimberley, Northern Cape, is seeking a highly experienced Senior E-commerce Merchandising & Category Manager. This role is fundamental to optimizing the online product offering, driving sales, and enhancing the customer shopping experience. You will be responsible for developing and executing category strategies, managing product assortments, pricing, promotions, and ensuring the effective presentation of products on the e-commerce platform. The ideal candidate possesses a strong understanding of e-commerce merchandising principles, market trends, and data analysis to make informed decisions. This is a key strategic position within the Kimberley office, contributing directly to the company's commercial success. As this role involves close collaboration with inventory, logistics, and in-person team dynamics, it requires full-time presence in our Kimberley office.
Key Responsibilities
- Develop and implement strategic merchandising plans for assigned product categories to maximize sales and profitability.
- Manage the entire product lifecycle, from sourcing and onboarding to promotion and end-of-life, ensuring optimal product assortment.
- Conduct market research and competitor analysis to identify trends, opportunities, and potential challenges within product categories.
- Optimize product listings, descriptions, imagery, and pricing strategies to enhance customer experience and conversion rates.
- Plan and execute online promotions, discounts, and marketing campaigns in collaboration with the marketing team.
- Analyze sales data, customer behavior, and category performance metrics to identify insights and drive informed merchandising decisions.
- Ensure accurate inventory levels and effective stock management in coordination with the supply chain team.
- Collaborate with cross-functional teams, including marketing, sales, operations, and IT, to achieve category objectives.
- Stay updated on e-commerce best practices, merchandising techniques, and industry trends.
- Manage relationships with suppliers and vendors to ensure competitive pricing and product quality.
Requirements
- Bachelor's degree in Business, Marketing, Retail Management, or a related field.
- Minimum of 5-7 years of experience in e-commerce merchandising, category management, or a similar retail role, with a strong focus on online channels.
- Proven experience in developing and executing successful merchandising strategies.
- Strong analytical skills with the ability to interpret sales data and customer insights.
- Proficiency in e-commerce platforms and merchandising tools.
- Excellent understanding of online product presentation, pricing strategies, and promotional planning.
- Strong negotiation and supplier management skills.
- Exceptional communication, interpersonal, and presentation skills.
- Highly organized with strong attention to detail and project management capabilities.
- Familiarity with the South African retail and e-commerce landscape is advantageous.
- Must be available for full-time work in Kimberley.
Benefits
- Competitive salary package commensurate with experience.
- Significant opportunity to influence product strategy and drive sales performance.
- Be a key player in the e-commerce landscape of Kimberley.
- Comprehensive employee benefits, including health insurance and retirement plans.
- Employee discounts on company products.
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.