Job Build Technican

Morson Human Resources Limited; Langford; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Free onsite parking

Excellent local transport links

Full training and support provided

Experience with a large, established

Career development opportunities

Job summary

Morson Human Resources Limited is recruiting for a Temporary Administrator / Customer Service Administrator in Pride Park, Derby. This 6-month fixed-term contract is office-based with a working window of 06:30–20:00 on an 11-week rota.

The role blends administration, coordination and stakeholder communication, supporting operational teams to plan and complete work efficiently while delivering excellent customer service.

Qualifications

• Experience in administrative, coordination or customer service roles is desirable.
• - Strong attention to detail and organisational skills.
• - Proactive attitude and ability to work under pressure.

Responsibilities

• Prepare and maintain accurate job information and work packs.
• - Ensure information is ready before work is scheduled.
• - Liaise with internal teams, customers and suppliers to gather information.
• - Coordinate requirements such as traffic management and access arrangements.
• - Communicate with local authorities and external stakeholders as needed.
• - Update systems and maintain accurate records.
• - Support operational teams by providing required materials and information.
• - Manage multiple jobs and priorities concurrently.
• - Respond promptly to urgent or emergency requests.
• - Deliver high levels of customer service throughout the process.
• - Ensure documentation and processes are completed accurately and compliantly.

Skills

Organised

Coordination

Customer service

Attention to detail

Time management

Communication

Multitasking

Calm under pressure

Proactive

IT skills

Tools

MS Office

Job description

Temporary Administrator / Customer Service Administrator

Location: Derby, Pride Park
Salary: £14.00 per hour
Contract: 6-Month Fixed-Term Contract
Working Pattern: Full-Time, Office-Based

The Opportunity

We're currently recruiting for a Temporary Administrator / Customer Service Administrator to join a large, well-established organisation based in Pride Park, Derby, on an initial 6-month fixed-term contract.

This is a great opportunity for an organised and proactive Administrator who enjoys working in a busy environment, coordinating information and communicating with a wide range of people.

You'll join a friendly and supportive team and play an important role in helping operational teams plan and complete essential work efficiently and compliantly.

What Will You Be Doing?

Your role will involve a mixture of administration, coordination and stakeholder communication, including:

• Preparing and maintaining accurate job information and work packs.
• Ensuring all relevant information is available before work is scheduled.
• Liaising with internal teams, customers and external suppliers to gather information.
• Coordinating requirements such as traffic management and access arrangements.
• Communicating with local authorities and other external stakeholders where required.
• Updating systems and maintaining accurate records.
• Supporting operational teams by ensuring they have everything they need to complete their work.
• Managing multiple jobs and priorities at the same time.
• Responding quickly and efficiently to urgent or emergency requests.
• Providing a high level of customer service throughout the process.
• Ensuring all documentation and processes are completed accurately and compliantly.

What We’re Looking For

We're looking for someone who is organised, methodical and confident communicating with different people.

You don't necessarily need experience in the utilities sector. We're more interested in finding someone with strong administration and coordination skills who can pick things up quickly.

You'll ideally have:

• Previous experience in an administrative, coordination or customer service role.
• Excellent attention to detail.
• Strong organisational and time-management skills.
• Good written and verbal communication skills.
• Confidence dealing with different stakeholders.
• The ability to manage multiple tasks and priorities.
• A proactive approach and willingness to learn.
• The ability to remain calm and organised when working under pressure.
• Good IT skills and confidence using computer systems.

Experience within utilities, construction, planning, scheduling or a similar operational environment would be advantageous, but isn't essential.

Working Hours

This role operates across a working window of 06:30 - 20:00, with shifts worked on an 11-week rota.

You’ll be required to work 2 weekends within every 11-week period.

There are also some additional benefits to the rota, including finishing 30 minutes earlier every Friday when working an early/day shift, or starting 30 minutes later on a Friday when working a late shift.

What’s On Offer?

• £14.00 per hour
• 6-month fixed-term contract
• Based at a modern office in Pride Park, Derby
• Free onsite parking
• Excellent local transport links
• Full training and support provided
• Opportunity to gain experience within a large and well-established organisation
• Opportunity to develop your administration, coordination and customer service experience

Why Apply?

This is a great opportunity for someone looking for a 6-month temporary/FTC role where no two days are quite the same.

You’ll be joining a large team, gaining valuable experience within a complex operational environment and developing your administration, coordination and customer service skills.

If you're organised, enjoy working with people and are looking for your next opportunity in Derby, we'd love to hear from you.