Java Developer

alltechconsultingservices; Montreal (administrative region); On-site; CAD 65,000 - 85,000; Full time

Job summary

Adecco is seeking a CRM Specialist - Salesforce to join a sports events company in Montréal. You will manage Salesforce modules, optimize customer journeys, and lead data-driven campaigns to boost engagement and growth.

Requires 2-4 years with Salesforce Marketing Cloud and Sales Cloud, plus SQL and data analysis skills. Fluency in English and French is essential for cross‑border collaboration and compliance with privacy laws.

Qualifications

• 2-4 years hands-on with Salesforce Marketing Cloud and Sales Cloud.
• Email marketing, campaign management, segmentation, automation, and A/B testing.
• SQL and data analysis; insights generation; Tableau familiarity is a plus.

Responsibilities

• Administer Salesforce Sales Cloud and Marketing Cloud; maintain detailed customer profiles for personalized campaigns
• Create and optimize automated customer journeys (onboarding, retention, abandoned cart, re-engagement, post-purchase)
• Develop strategies to capture and leverage customer data throughout the lifecycle
• Write and execute SQL queries to extract, analyze, and segment customer data for marketing and business insights
• Use Salesforce reporting tools to measure campaign performance; provide insights to achieve KPIs (sales, engagement, loyalty)
• Work closely with marketing, sales, partnerships, and other teams to align CRM initiatives with business goals
• Ensure compliance with Canadian privacy laws (PIPEDA, CASL) and maintain high data quality standards
• Be available for events, including evenings, weekends, and holidays, as needed

Skills

Salesforce Marketing Cloud

Journey Builder

Automation Studio

Sales Cloud

SQL

Data analysis

Email marketing

Campaign management

A/B testing

Tableau

Bilingual EN/FR

Education

University degree in Marketing, Commerce, Business Intelligence, IT, or related field

Tools

Salesforce Reporting

CRM data tools

Job description

ENGLISH TO FOLLOW
Adecco is currently seeking a CRM Specialist - Salesforce to join a well-established, sports events company in Montréal. This full-time role ($65,000-$85,000/year) offers the chance to manage and optimize Salesforce, lead data-driven marketing campaigns, and collaborate with cross‑functional teams to enhance customer engagement and support business growth. Make a meaningful impact in a dynamic and growing organization.

Pay rate: $65k-$85k/year.

Job type: Permanent| Full-time

Responsibilities:

Administer Salesforce Sales Cloud and Marketing Cloud; maintain detailed customer profiles for personalized campaigns

Create and optimize automated customer journeys (onboarding, retention, abandoned cart, re‑engagement, post‑purchase)

Develop strategies to capture and leverage customer data throughout the lifecycle

Write and execute SQL queries to extract, analyze, and segment customer data for marketing and business insights

Use Salesforce reporting tools to measure campaign performance; provide insights to achieve KPIs (sales, engagement, loyalty)

Work closely with marketing, sales, partnerships, and other teams to align CRM initiatives with business goals

Ensure compliance with Canadian privacy laws (PIPEDA, CASL) and maintain high data quality standards

Be available for events, including evenings, weekends, and holidays, as needed

Perform related tasks as required to support CRM and marketing initiatives

Requirements:

Must be legally eligible to work and reside in Canada.

Proactive, solution‑oriented, detail‑focused, and collaborative

Bilingual: English and French**

University degree in Marketing, Commerce, Business Intelligence, IT, or related field

2-4 years of hands‑on experience with Salesforce Marketing Cloud (Journey Builder, Automation Studio) and Sales Cloud

Experienced in email marketing, campaign management, segmentation, automation, and A/B testing

Skilled in SQL and data analysis; experience generating actionable insights

Familiarity with data warehouse tools and Tableau (asset)

Strong understanding of Canadian privacy regulations (PIPEDA, CASL)

Flexible and adaptable schedule for evenings, weekends, and holidays as needed

**This position requires regular contact with partners located outside Quebec; therefore, fluency in English is required.