Salesforce Marketing Cloud Specialist

emergiTEL Inc.; Toronto; Remote; CAD 96,000 - 165,000; Part time

Job summary

emergiTEL Inc. is seeking an experienced Salesforce Marketing Cloud Specialist for an initial remote, two-week engagement with potential extension beginning in December.

The candidate should bring 5–7+ years of Salesforce Marketing Cloud experience and hands-on configuration skills to lead workshops and design solutions. The role is fully remote with a potential to extend to a larger engagement; expect up to ~300 billable hours as the project progresses.

Qualifications

• 5–7+ years of relevant Salesforce/Marketing Cloud experience.
• Hands-on configuration and implementation experience.
• Strong functional consulting and solution design background.
• Experience leading client workshops and requirements gathering.
• Ability to translate business requirements into user stories and functional/technical requirements.
• Knowledge of Journey Builder, Automation Studio, Email Studio, Contact Builder, segmentation, and CRM integration.
• Salesforce-to-Salesforce CRM migration experience is highly desirable.

Responsibilities

• Provide functional and solution design expertise across Salesforce Marketing Cloud.
• Lead client workshops to understand business objectives, current-state processes, and marketing requirements.
• Capture and translate business and functional requirements into clear user stories and solution requirements.
• Work collaboratively to implement and configure the Salesforce Marketing Cloud product.
• Provide recommendations and guidance around an existing Salesforce environment as part of a Salesforce-to-Salesforce CRM migration.
• Assess existing Marketing Cloud processes and identify opportunities for optimization and integration.
• Configure and support Marketing Cloud functionality including Journey Builder, Automation Studio, Email Studio, Contact Builder, Audience segmentation, and CRM integrations.
• Support solution design, configuration, testing, and implementation activities.
• Clearly communicate technical and functional recommendations to stakeholders.
• Contribute expertise to support the RFP response and implementation.

Skills

Salesforce Marketing Cloud

CRM integrations

Solution design

Client workshops

User stories

Requirements gathering

Communication

Tools

Salesforce Marketing Cloud

CRM integrations

Job description

Requisition: RQ000807
Location: Fully Remote
Contract: Initial 2-week engagement, with potential for extended engagement beginning December
Target Start Date: October 28
Experience: 5–7+ years

About the Opportunity

We are seeking an experienced Salesforce Marketing Cloud Specialist to support an upcoming RFP and broader Salesforce initiative. The ideal candidate will bring 5–7+ years of relevant experience with Salesforce Marketing Cloud, combining strong functional and solution design capabilities with hands-on configuration experience.

Following the RFP process and associated waiting period, there is potential for the consultant to return for a larger engagement beginning in December, anticipated to include approximately 300 billable hours.

This role can be performed fully remotely.

Key Responsibilities

Provide functional and solution design expertise across Salesforce Marketing Cloud.

Lead client workshops to understand business objectives, current-state processes, and marketing requirements.

Capture and translate business and functional requirements into clear user stories and solution requirements.

Work collaboratively as part of a broader team to implement and configure the Salesforce Marketing Cloud product.

Provide recommendations and solution guidance around an existing Salesforce environment as part of a Salesforce-to-Salesforce CRM migration.

Assess existing Marketing Cloud processes and identify opportunities for optimization and improved integration.

Configure and support Marketing Cloud functionality, including:

Journey Builder

Automation Studio

Email Studio

Contact Builder

CRM and Salesforce integrations

Support solution design, configuration, testing, and implementation activities.

Clearly communicate technical and functional recommendations to both business and technical stakeholders.

Contribute expertise and solution recommendations to support the RFP response and subsequent implementation.

Required Qualifications

5–7+ years of relevant Salesforce/Marketing Cloud experience.

Strong hands-on experience with Salesforce Marketing Cloud configuration and implementation.

Strong functional consulting and solution design background.

Demonstrated experience leading client workshops and requirements-gathering sessions.

Ability to translate business requirements into actionable user stories and functional/technical requirements.

Strong knowledge of Journey Builder, Automation Studio, Email Studio, Contact Builder, segmentation, and CRM integration.

Experience working with Salesforce CRM integrations and migrations; Salesforce-to-Salesforce CRM migration experience is highly desirable.

Excellent communication and client-facing skills.

Nice to haves;

• Background with other marketing automation products (ex. Account Engagement / Pardot)
• Higher Education delivery experience

Salesforce Marketing Cloud Specialist

Requisition: RQ000807
Location: Fully Remote
Contract: Initial 2-week engagement, with potential for extended engagement beginning December
Target Start Date: October 28
Experience: 5–7+ years

About the Opportunity

We are seeking an experienced Salesforce Marketing Cloud Specialist to support an upcoming RFP and broader Salesforce initiative. The ideal candidate will bring 5–7+ years of relevant experience with Salesforce Marketing Cloud, combining strong functional and solution design capabilities with hands-on configuration experience.

Following the RFP process and associated waiting period, there is potential for the consultant to return for a larger engagement beginning in December, anticipated to include approximately 300 billable hours.

This role can be performed fully remotely.

Key Responsibilities

• Provide functional and solution design expertise across Salesforce Marketing Cloud.

• Lead client workshops to understand business objectives, current-state processes, and marketing requirements.

• Capture and translate business and functional requirements into clear user stories and solution requirements.

• Work collaboratively as part of a broader team to implement and configure the Salesforce Marketing Cloud product.

• Provide recommendations and solution guidance around an existing Salesforce environment as part of a Salesforce-to-Salesforce CRM migration.

• Assess existing Marketing Cloud processes and identify opportunities for optimization and improved integration.

• Configure and support Marketing Cloud functionality, including:

  • Journey Builder

  • Automation Studio

  • Email Studio

  • Contact Builder

  • Audience segmentation

  • CRM and Salesforce integrations

• Support solution design, configuration, testing, and implementation activities.

• Clearly communicate technical and functional recommendations to both business and technical stakeholders.

• Contribute expertise and solution recommendations to support the RFP response and subsequent implementation.

Required Qualifications

• 5–7+ years of relevant Salesforce/Marketing Cloud experience.

• Strong hands-on experience with Salesforce Marketing Cloud configuration and implementation.

• Strong functional consulting and solution design background.

• Demonstrated experience leading client workshops and requirements-gathering sessions.

• Ability to translate business requirements into actionable user stories and functional/technical requirements.

• Strong knowledge of Journey Builder, Automation Studio, Email Studio, Contact Builder, segmentation, and CRM integration.

• Experience working with Salesforce CRM integrations and migrations; Salesforce-to-Salesforce CRM migration experience is highly desirable.

• Excellent communication and client-facing skills.

Nice to haves;

• Marketing Cloud certification(s)
• Background with other marketing automation products (ex. Account Engagement / Pardot)
• Higher Education delivery experience

Vacancy Status / Statut du poste
This is an active position currently open for hiring.
Use of Artificial Intelligence / Utilisation de l'intelligence artificielle

emergiTEL uses artificial intelligence to help identify and source candidates for this role. All assessment and selection decisions are made by our recruiters, a human is always involved, and no applicant is evaluated or rejected by automated means alone

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