Janitorial Site Manager (Everclean)

Kandor Management Corporation; Abbotsford; On-site; CAD 60,000 - 90,000; Full time

Job summary

Kandor Management Corporation is seeking a Site Manager to lead the Everclean Facility Services site. The role reports to the Operations Manager and supervises site supervisors, lead hands, and service teams to deliver high-quality janitorial services.

The position emphasizes health and safety compliance, client relationship management, and strong operational planning. The role requires coordinating with Property Management and stakeholders to meet service expectations and timelines.

Qualifications

• Proven experience managing janitorial or custodial teams in a commercial or industrial setting.
• In-depth knowledge of health and safety regulations.
• Strong leadership and communication skills; able to develop a diverse team.

Responsibilities

• Supervise daily operations and monitor site performance.
• Ensure service standards meet scope of work and QA protocols; conduct regular walkthroughs.
• Maintain staffing levels and train team members on SOPs.
• Complete daily cleaning and washroom logs; manage supplies and equipment maintenance.
• Attend site meetings with clients and stakeholders; report on performance and improvements.

Skills

Janitorial management

Team leadership

Health & safety

Operations planning

Job description

Job Title: Site Manager

Job Description

Position Title: Site Manager (Everclean Facility Services)

Department: Operations

Report to: Operations Manager

Manage: Site Supervisors, Lead Hands, Site Service Team

Portfolio Focus:

• Supervising Daily Operations
• Ensuring Health and Safety
• Meeting/Exceeding Quality and Service Standards
• Client Relationship Management

Key Responsibilities:

Operational Supervision (40% Time Spent)

• Supervise all daily operations and monitor site performance
• Ensure the service team meets quality standards based on the scope of work using provided Q/A applications, and regular walkthroughs
• Maintain adequate staffing levels
• Train team members according to standard operating procedures
• Ensure completion of daily cleaning and washroom logs
• Perform supply orders and submit equipment repair/maintenance requests as required
• Attend site-related operations, client, or company meetings

Client Relationship Building and Management (25% Time Spent)

• Liaise with Property Management and key stakeholders on operation requirements, changes, and updates.
• Ensure the site schedule is completed and communicated to the client and team
• Maintain high-quality client relationships through regular communication and visits.

Health and Safety Compliance (20% Time Spent)

• Ensure the cleaning team completes regulatory training such as WHMIS, Bloodborne Pathogens, etc.
• Ensure full compliance with WCB regulations related to health and safety
• Perform site supply audits and verify the correct delivery of all site supplies. Ensure correct storage and labelling of all products.

Strategic Planning and Reporting (15% Time Spent)

• Check the monthly service hours balance and develop a staffing plan accordingly
• Note and complete additional work requests outside the scope of work through work ticketing system
• Provide reports on site performance and make recommendations for improvement

Ad Hoc Responsibilities:

• Perform other duties as assigned by the Operations Manager, Key Stakeholders, or Senior Leadership Team.

Knowledge, Skills and Abilities:

• Proven experience managing janitorial or custodial teams in a commercial or industry setting.
• In-depth knowledge of health and safety regulations
• Strong leadership skills with the ability to manage, motivate, and develop a diverse team of service staff
• Excellent communication and interpersonal skills
• Strong ability to oversee daily operations, ensuring quality and efficiency of service deliverables
• Exceptional problem-solving abilities with proactive approach to addressing and resolving operational issues
• Ability to prioritize tasks and manage time effectively, especially in a fast-paced environment
• Experience in managing supplies and inventory, including ordering, auditing, and maintaining equipment
• Skilled in training staff according to established standard operating procedures and ensuring continuous development
• Comfortable using basic computer software (MS Office) for scheduling, reporting, and communication purposes
  #ECHP