Operations - Site Manager (Everclean)

Everclean Facility Services; Calgary; On-site; CAD 60,000 - 85,000; Full time

Job summary

Everclean Facility Services seeks a Site Manager to lead a clean, safe, and organized site, inspiring a team to deliver their best daily. This hands-on leader will manage operations, safety, staffing, and client relationships to meet service standards.

The role requires coordinating daily tasks, ensuring regulatory training compliance, and reporting on site performance with a proactive approach. Calgary-area operations experience is a plus.

Qualifications

• Proven experience leading janitorial or custodial teams in a commercial setting.
• Deep knowledge of health and safety regulations and compliance.
• Strong leadership and interpersonal skills with ability to motivate diverse teams.
• Excellent communication and problem-solving abilities, with proactive issue resolution.
• Experience managing supplies, inventory, and equipment.
• Comfortable using MS Office for scheduling, reporting, and communication.

Responsibilities

• Supervise daily operations and monitor site performance.
• Ensure service quality standards and walkthroughs are completed.
• Maintain staffing levels and train team members on SOPs.
• Submit supply orders and request equipment maintenance as needed.
• Attend client or company meetings and manage site-related communications.
• Liaise with property management and stakeholders on operation requirements.

Skills

Leadership

People Management

Health & Safety

Quality Assurance

Communication

Training & Development

Operations Oversight

Inventory Management

Problem Solving

Scheduling

Tools

MS Office

Job description

If you're a hands-on leader who takes pride in running a clean, safe, and well-organized site — and you know how to inspire a team to deliver their best every day — Everclean is looking for a Site Manager like you.

Portfolio Focus:

• Supervising Daily Operations
• Ensuring Health and Safety
• Meeting/Exceeding Quality and Service Standards
• Client Relationship Management

Key Responsibilities:

Operational Supervision (40% Time Spent)

• Supervise all daily operations and monitor site performance
• Ensure the service team meets quality standards based on the scope of work using provided Q/A applications, and regular walkthroughs
• Maintain adequate staffing levels
• Train team members according to standard operating procedures
• Ensure completion of daily cleaning and washroom logs
• Perform supply orders and submit equipment repair/maintenance requests as required
• Attend site-related operations, client, or company meetings

Client Relationship Building and Management (25% Time Spent)

• Liaise with Property Management and key stakeholders on operation requirements, changes, and updates.
• Ensure the site schedule is completed and communicated to the client and team
• Maintain high-quality client relationships through regular communication and visits.

Health and Safety Compliance (20% Time Spent)

• Ensure the cleaning team completes regulatory training such as WHMIS, Bloodborne Pathogens, etc.
• Ensure full compliance with WCB regulations related to health and safety
• Perform site supply audits and verify the correct delivery of all site supplies. Ensure correct storage and labelling of all products.

Strategic Planning and Reporting (15% Time Spent)

• Check the monthly service hours balance and develop a staffing plan accordingly
• Note and complete additional work requests outside the scope of work through work ticketing system
• Provide reports on site performance and make recommendations for improvement

Ad Hoc Responsibilities:

• Perform other duties as assigned by the Operations Manager, Key Stakeholders, or Senior Leadership Team.

Knowledge, Skills and Abilities:

• Proven experience managing janitorial or custodial teams in a commercial or industry setting.
• In-depth knowledge of health and safety regulations
• Strong leadership skills with the ability to manage, motivate, and develop a diverse team of service staff
• Excellent communication and interpersonal skills
• Strong ability to oversee daily operations, ensuring quality and efficiency of service deliverables
• Exceptional problem-solving abilities with proactive approach to addressing and resolving operational issues
• Ability to prioritize tasks and manage time effectively, especially in a fast-paced environment
• Experience in managing supplies and inventory, including ordering, auditing, and maintaining equipment
• Skilled in training staff according to established standard operating procedures and ensuring continuous development
• Comfortable using a range of technology and computer software (MS Office) for scheduling, reporting, and communication purposes

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