ITAM/Software Asset Management/Licensing

COGNITO INC; Canada; On-site; USD 42,729 - 71,215; Full time

Job summary

Join a forward-thinking company as a Software Asset Management Specialist, where you'll play a crucial role in managing software assets effectively. This position involves collaborating with various departments to ensure compliance and optimize software utilization. You'll be responsible for conducting audits, negotiating contracts, and providing valuable insights on software optimization. If you have a strong background in software asset management principles and tools, along with excellent problem-solving and communication skills, this is an exciting opportunity to make a significant impact in the IT services and consulting industry.

Qualifications

• Extensive knowledge of software publishers like IBM, VMware, SAP, Microsoft, and Oracle.
• Experience in creating process documents and frameworks for Software Asset Management.

Responsibilities

• Manage software assets, ensuring compliance and cost-efficiency.
• Conduct internal audits to identify gaps in software license usage.

Skills

Software Asset Management Principles

Remedy

ServiceNow SAM/HAM Pro

Problem Solving

Communication Skills

Time Management

Audit Readiness

ITIL V3 or 4 Certification

Education

CSAM Certification

ITIL Certification

Tools

ServiceNow

Remedy

Job description

ITAM/Software Asset Management/Licensing

Job Description:

The Software Asset Management Specialist is responsible for managing the software assets of the organization effectively. This role requires extensive knowledge of software publishers, particularly IBM, VMware, SAP, Microsoft, and Oracle, to ensure compliance, optimal utilization, and cost-efficiency. The specialist works closely with Program Managers, IT teams, procurement, finance, and legal departments to maintain accurate records, track licensing agreements, and support software audits.

Key Responsibilities:

• Experience in creating process documents, frameworks, and operating models with capabilities based on findings and recommendations.
• Experience of Service catalogue workflow designing to automate Software Asset Management lifecycle.
• Provide license consultation to customers on various software applications.
• Ability to implement software asset management (SAM) policies, processes, and procedures to activate SAM governance module.
• Conduct periodic internal audits to identify and address any gaps or discrepancies in software license usage, monitor usage patterns and identify opportunities for software license re-harvesting or re-allocation.
• Provide recommendations on software optimization and license consolidation to reduce costs and ensure license compliance.
• Collaborate with procurement teams to negotiate favorable licensing contracts with software publishers.
• Review software contracts end to end to get a clear understanding of purchase history, understanding relationship between parent and child contracts, compliance, optimize usage, mitigate risks and analyzing termination and renewal clause.
• Experience of handling a minimum of 5 Tier -1 and Tier -2 publishers specifically IBM, VMware, SAP, Microsoft, Oracle, Redhat, Salesforce and Engineering & SAAS applications.
• Detailing of ELP including full capacity on analysis of entitlement, usage summarization, identifying financial & compliance risk and cost optimization opportunities.
• Rich experience on driving ELP findings with application owners and baselining on the recommendations and obtaining signoff.
• Knowledge or participated in any external software audits conducted by vendors/Publishers to ensure accuracy and fairness.
• Experience in mitigating risk of production outages in case of contract obligations with vendors, lead the recommended remediation plan and actions.

Required Skills and Qualifications:

• Strong knowledge of software asset management principles and practices and SAM Tools such as Remedy, SNOW, ServiceNow SAM/HAM Pro.
• Any SAM tool Architectural workflow understanding or Knowledge.
• CSAM Certified is good to have.
• Solid problem solving and consultative skillset.
• Strong presentation, communication, multitasking and time management skillset.
• Good communication skills displaying timely and accurate information sharing with active listening skillset.
• Knowledge of creating Project plan for the client.
• ITIL V3 or 4 certified.
• Audit Readiness skillset.

Seniority Level

Mid-Senior level

Employment Type

Contract

Job Function

Information Technology

Industries

IT Services and IT Consulting